24/7 IT Service Desk Analyst

A leading IT solutions provider is seeking a Service Desk Analyst in Richardson, Texas. In this role, you'll serve as the primary contact for clients, addressing technical issues via phone, email, and chat while ensuring high customer satisfaction. Candidates should have a high school diploma or IT certification and previous support experience is preferred. Committed to excellent customer service and teamwork, you will work varied shifts including weekends. A competitive pay rate of $18 to $20 per hour is offered, along with benefits including medical, dental, and a 401(k) plan. #J-18808-Ljbffr