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Leasing Administrator

Front Porch Properties, LLC., Madison, WI, United States


Location:

Madison, WI and Dane County Area

Employment Type:

Full Time position

Position Summary We are seeking a highly organized, proactive, and detail-oriented Property Management Administrator to support the day-to‑day operations of our property management division. This person will play a central role in maintaining our core systems, organizing schedules for maintenance and the team, ensuring effective communication with all parties, and supporting the overall efficiency of our growing property management business.

Core Responsibilities

System Management & Organization

Property management software-AppFolio, CRM, and internal databases accurate and updated

Track key dates for leases, renewals, inspections, and maintenance schedules

Organize and digitize property files, documents, vendor information, invoices, etc.

Communication & Coordination

Serve as the primary point of contact for tenant inquiries (non-emergency)

Communicate updates with owners, tenants, vendors, and team members

Assist in drafting and sending formal communication (notices, updates, evictions, etc.

Scheduling

Coordinate property showings, leasing contracts and all schedules for owner

Manage calendar for recurring property checks, seasonal maintenance, etc.

Email & Inbox Management

Monitor and manage the property management email inbox daily

Respond to routine inquiries and flag issues for the property manager

Draft and send follow‑up emails on behalf of the team

Ideal Candidate Profile

Detail‑oriented and thrives on keeping systems clean, organized, and up to date

Excellent with communication, both written and verbal

Proactive in problem‑solving and managing recurring tasks

Tech‑comfortable (experience with Google Suite, AppFolio)

Reliable and discreet with sensitive property and tenant information

Able to work independently while staying connected with the team

Requirements

Previous administrative or property management experience preferred

Strong time management and organizational skills

Proficient with AppFolio and other systems that run our organization

Customer service and servant mindset

Professionalism in communication and behavior

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