Leasing Manager - Trails at Creekside - Allen, TX
Valiant Residential, Allen, TX, United States
Position Overview
Valiant Residential is seeking a
Leasing Manager
who will be responsible for promoting leasing, retention, and occupancy for the community while promoting resident satisfaction. By focusing on customer service, you will create a lasting influence on visitors, prospects, and residents.
Benefits Competitive total compensation, time off, comprehensive benefits, free health insurance options, and 401(k) matching. Growth is expected through career development opportunities, a collaborative culture, and a commitment to innovation.
What You'll Be Doing
Greet prospects and qualify them by covering all criteria (ask questions, utilize completed guest cards, etc.).
Prepare move‑in packages and lease paperwork.
Record all telephone and in‑person visits on appropriate reports and maintain guest cards according to established procedures.
Inspect models and available “market‑ready” units, communicating related service needs to the Property Manager.
Guide prospects through application completion and secure a deposit following SIMC procedures and Fair Housing requirements.
Update availability reports and process applications for approvals (credit check, rental history, etc.) and submit to the Property Manager for review.
Assist in monitoring renewals, distributing and following up on renewal notices.
Monitor advertising effectiveness, gather information about market competition, and file reports.
Represent the company professionally at all times.
Accept rental payments and forward them immediately to the Assistant Community Manager.
Type leases, complete required paperwork, and input information into the Yardi system accurately and on time; review with the Community Manager before obtaining signatures.
Assist management team with various tasks as required.
Consistently implement community policies.
Requirements
Experience working with the public and/or in sales.
Fair Housing Certification or willingness to obtain it before interacting with prospective residents.
Ability to support and contribute to the community team.
Strong oral and written communication skills.
Proficiency operating telephone, personal computer/keyboard, Microsoft Office (Word, Outlook) and community software.
Positive attitude and ability to smile under all circumstances.
Participation in training to comply with new or existing laws.
Ability to work a flexible schedule, including evenings and weekends.
Two (2) years of experience in relevant customer‑service roles.
Neat, clean, and professional appearance throughout the workday or while present at the community.
Compliance with expectations demonstrated in the employee handbook.
Ability to diffuse and respond to customer concerns to avoid escalation.
Americans With Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.
If you require a reasonable accommodation to apply for a position or to perform your job, please contact
jobs@valiantresidential.com . Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.
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Leasing Manager
who will be responsible for promoting leasing, retention, and occupancy for the community while promoting resident satisfaction. By focusing on customer service, you will create a lasting influence on visitors, prospects, and residents.
Benefits Competitive total compensation, time off, comprehensive benefits, free health insurance options, and 401(k) matching. Growth is expected through career development opportunities, a collaborative culture, and a commitment to innovation.
What You'll Be Doing
Greet prospects and qualify them by covering all criteria (ask questions, utilize completed guest cards, etc.).
Prepare move‑in packages and lease paperwork.
Record all telephone and in‑person visits on appropriate reports and maintain guest cards according to established procedures.
Inspect models and available “market‑ready” units, communicating related service needs to the Property Manager.
Guide prospects through application completion and secure a deposit following SIMC procedures and Fair Housing requirements.
Update availability reports and process applications for approvals (credit check, rental history, etc.) and submit to the Property Manager for review.
Assist in monitoring renewals, distributing and following up on renewal notices.
Monitor advertising effectiveness, gather information about market competition, and file reports.
Represent the company professionally at all times.
Accept rental payments and forward them immediately to the Assistant Community Manager.
Type leases, complete required paperwork, and input information into the Yardi system accurately and on time; review with the Community Manager before obtaining signatures.
Assist management team with various tasks as required.
Consistently implement community policies.
Requirements
Experience working with the public and/or in sales.
Fair Housing Certification or willingness to obtain it before interacting with prospective residents.
Ability to support and contribute to the community team.
Strong oral and written communication skills.
Proficiency operating telephone, personal computer/keyboard, Microsoft Office (Word, Outlook) and community software.
Positive attitude and ability to smile under all circumstances.
Participation in training to comply with new or existing laws.
Ability to work a flexible schedule, including evenings and weekends.
Two (2) years of experience in relevant customer‑service roles.
Neat, clean, and professional appearance throughout the workday or while present at the community.
Compliance with expectations demonstrated in the employee handbook.
Ability to diffuse and respond to customer concerns to avoid escalation.
Americans With Disabilities Act (ADA) Accommodation Statement Valiant Residential is committed to complying with the Americans with Disabilities Act (ADA) and ensuring equal opportunity in employment for qualified persons with disabilities. We provide reasonable accommodations to enable individuals with disabilities to perform essential job functions, participate in the hiring process, and enjoy the benefits and privileges of employment.
If you require a reasonable accommodation to apply for a position or to perform your job, please contact
jobs@valiantresidential.com . Requests will be reviewed on a case‑by‑case basis in accordance with applicable laws.
#J-18808-Ljbffr