Senior Technical Learning Experience Designer
Inside Higher Ed, Kennesaw, GA, United States
Job ID:
295583
Location:
Kennesaw, Georgia
Full/Part Time:
Full Time
Regular/Temporary:
Regular
Job Summary Develops, tests, maintains, analyzes, and delivers training programs and related materials to faculty, staff, and students in support of university academic, operational, and research technologies. Works on training curriculum, practical exercises, and facilitates online and classroom training sessions.
Responsibilities
Designs and delivers training programs using LMS platforms and authoring tools; creates online, blended, and microlearning content
Leads training workstreams for campus initiatives; manages timelines, stakeholders, and deliverables using project tools
Facilitates webinars, workshops, and coaching sessions; ensures accessibility and engagement
Evaluates training effectiveness via analytics and feedback; implements improvements
Provides advanced troubleshooting and support for complex technical learning issues
Required Qualifications
Educational Requirement: Bachelor’s degree from an accredited institution in a related field
Experience: Five (5) years of related training or technical writing experience, demonstrating progression on increasingly complex projects
Preferred Qualifications
Knowledge of LMS platforms such as D2L Brightspace, Blackboard Learn, Canvas; eLearning tools such as Articulate, Captivate, Camtasia; and video platforms such as Kaltura
Familiarity with accessibility standards (WCAG 2.2 AA, Section 508) and compliance best practices
Familiarity with AI‑enabled tools (Microsoft Copilot) and FERPA/PII compliance
Advanced degree in Instructional Design, Learning Sciences, Education Technology, Information Systems, or related field
Abilities
Translate complex technical concepts into clear, business‑friendly language for non‑technical audiences
Lead training for diverse audiences and modalities
Collaborate with faculty, staff, students, and subject‑matter experts
Handle multiple tasks or projects simultaneously, meeting deadlines and adapting to emerging technologies and institutional goals
Qualifications Overview
Expertise in Microsoft 365, LMS platforms (Canvas, D2L, Blackboard), and eLearning tools (Articulate Storyline, Captivate, Camtasia), video and multimedia production
Familiarity with Universal Design for Learning (UDL) and compliance best practices
Experience with project or task management tools (e.g., Smartsheet) for organizing timelines and deliverables
Knowledge of learning analytics and data visualization tools (Power BI)
Experience with AI‑enabled tools (Microsoft Copilot, M365 Copilot) and prompt design for learning content
Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment. For additional information or to file a complaint, contact the Office of Institutional Equity at eeo@kennesaw.edu.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P‑Card).
This position may travel 1%–24% of the time.
Background Check
Standard Enhanced background check required.
Candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.
Final candidates must consent to a criminal background investigation; disqualifying criminal history results in immediate disqualification.
Professional references are required as part of the application.
Universal Design for Learning (USG) Core Values Integrity, Excellence, Accountability, and Respect are the foundation of the University System of Georgia. All members are expected to uphold these values.
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295583
Location:
Kennesaw, Georgia
Full/Part Time:
Full Time
Regular/Temporary:
Regular
Job Summary Develops, tests, maintains, analyzes, and delivers training programs and related materials to faculty, staff, and students in support of university academic, operational, and research technologies. Works on training curriculum, practical exercises, and facilitates online and classroom training sessions.
Responsibilities
Designs and delivers training programs using LMS platforms and authoring tools; creates online, blended, and microlearning content
Leads training workstreams for campus initiatives; manages timelines, stakeholders, and deliverables using project tools
Facilitates webinars, workshops, and coaching sessions; ensures accessibility and engagement
Evaluates training effectiveness via analytics and feedback; implements improvements
Provides advanced troubleshooting and support for complex technical learning issues
Required Qualifications
Educational Requirement: Bachelor’s degree from an accredited institution in a related field
Experience: Five (5) years of related training or technical writing experience, demonstrating progression on increasingly complex projects
Preferred Qualifications
Knowledge of LMS platforms such as D2L Brightspace, Blackboard Learn, Canvas; eLearning tools such as Articulate, Captivate, Camtasia; and video platforms such as Kaltura
Familiarity with accessibility standards (WCAG 2.2 AA, Section 508) and compliance best practices
Familiarity with AI‑enabled tools (Microsoft Copilot) and FERPA/PII compliance
Advanced degree in Instructional Design, Learning Sciences, Education Technology, Information Systems, or related field
Abilities
Translate complex technical concepts into clear, business‑friendly language for non‑technical audiences
Lead training for diverse audiences and modalities
Collaborate with faculty, staff, students, and subject‑matter experts
Handle multiple tasks or projects simultaneously, meeting deadlines and adapting to emerging technologies and institutional goals
Qualifications Overview
Expertise in Microsoft 365, LMS platforms (Canvas, D2L, Blackboard), and eLearning tools (Articulate Storyline, Captivate, Camtasia), video and multimedia production
Familiarity with Universal Design for Learning (UDL) and compliance best practices
Experience with project or task management tools (e.g., Smartsheet) for organizing timelines and deliverables
Knowledge of learning analytics and data visualization tools (Power BI)
Experience with AI‑enabled tools (Microsoft Copilot, M365 Copilot) and prompt design for learning content
Equal Employment Opportunity Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment. For additional information or to file a complaint, contact the Office of Institutional Equity at eeo@kennesaw.edu.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P‑Card).
This position may travel 1%–24% of the time.
Background Check
Standard Enhanced background check required.
Candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment.
Final candidates must consent to a criminal background investigation; disqualifying criminal history results in immediate disqualification.
Professional references are required as part of the application.
Universal Design for Learning (USG) Core Values Integrity, Excellence, Accountability, and Respect are the foundation of the University System of Georgia. All members are expected to uphold these values.
#J-18808-Ljbffr