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Human Resources Business Partner

Heartland Business Systems, Little Chute, WI, United States


Position Summary The Human Resource (HR) Business Partner heightens a culture of employee engagement and continuous improvement. The incumbent will support and enhance the assigned business unit, along with the Corporate HR Team, through providing and assisting in finding solutions to issues that face the business and the people within the business. Administers numerous human resource activities such as HRIS, employee relations, policy development, onboarding, facilitating professional and leadership development programs, performance management, employment law compliance, talent mapping, and DEI.

Job Type Full-time

Roles and Responsibilities / Essential Functions

Be a contributing member of the Corporate HR Team

Support corporate HR initiatives and implement them within your assigned business unit

Contribute to process improvement for the HR Team, understanding how change affects all business units

Conduct new Team Member orientation, on a rotation

Proactively build relationships by engaging regularly with assigned leaders to understand how HR can help the business move forward

Respond to Team Member and Leader inquiries regarding policies, procedures, guidelines, and programs and provide guidance and interpretation for assigned business unit

Conduct effective, thorough and objective investigations, as needed

Facilitate progressive discipline process including verbal and written warnings, corrective actions, suspensions and terminations, ensuring compliance with applicable laws

Identify and facilitate individual coaching needs by developing effective working relationships across the organization

Oversee the non‑exempt and exempt performance review process, offering consultation as needed

Conduct exit interviews, identify concerns or risks, and make recommendations to Leadership, as appropriate

Maintain HR records ensuring compliance with all federal and state requirements

Generate and lead change initiatives with a positive, enthusiastic approach. Influence others to adopt change

Facilitate professional and leadership development programs

In assigned business units, conduct talent mapping process each year to identify high potential team members and partner with leaders to create and implement individual development plans for them

Ensure that the Team Members of the assigned business unit have signed up for Health Risk Assessments, benefit elections, etc. timely

Communicate basic benefits procedures at the end of employment

Partner with the Benefits Specialist on the Corporate HR Team on more in depth benefits questions/situations

Assist with annual open enrollment

Develop and update HR related policies, procedures, guideline, programs and forms in accordance with state and federal law

Develop SOP’s for all HR processes, as related to the assigned business unit

Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies

Create ad hoc reports and queries, as needed

Support internal and external audits

Develop, implement and regularly update job descriptions for assigned business unit

Scan and index documents to the company imaging tool for the electronic files

Requirements

1-3 years as a Human Resources Generalist or Human Resources Business Partner, or equivalent experience

Competencies

Active Listening: Ability to actively attend to, convey, and understand comments and questions of others

Adaptability: Ability to adapt to change in the workplace

Business Acumen: Ability to grasp and understand business concepts and issues

Change Management: Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities

Communication, Oral & Written: The extent to which an individual communicates with clarity, actively engages in conversations in order to clearly understand others’ messages and intent, and receives and processes feedback

Customer Oriented: The extent to which an individual desires to service both external and internal clients by focusing effort on meeting the client’s needs, understanding their concerns, and seeking to build trust

Decision Making: Ability to make critical decisions while following company procedures

Detail Oriented: The ability of the individual to pay attention to all aspects of a situation or task, no matter how small or seemingly unimportant

Diversity Oriented: Ability to work effectively with people regardless of age, gender, race, ethnicity, religion, or job type

Honesty & Integrity: Ability to be truthful and be seen as credible in the workplace

Interpersonal: Ability to get along well with a variety of personalities and individuals

Negotiation Skills: Ability to reach outcomes that gain the support and acceptance of all parties

Problem Solving: The ability to recognize a course of action which can be taken to handle problems or potential problems and applying contingency plans to solve those problems

Relationship Building: The ability to establish and maintain a good rapport and cooperative relationship with customers and co-workers

Resource Management (People and Equipment): Ability to obtain and appropriate the proper usage of equipment, facilities, materials, as well as personnel

Self-Motivated: The ability to reach a goal or perform a task with little supervision or direction

Working Under Pressure: Ability to complete assigned tasks under stressful situations

Required Skills, Education and/ or Certifications

Bachelor’s Degree (four‑year college) in Human Resource Management or like field, or equivalent experience

Must be proficient in the use of a PC, Microsoft Office (Word, Excel, PowerPoint, and Outlook)

Preferred Skills, Education and/ or Certifications

Professional in Human Resources (PHR) and/or SHRM Certified Professional (SHRM‑CP) or other related certification

Equal Opportunity Employer – Including Disabled and Veterans

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