Communications Specialist

Now Hiring: Senior Account Manager – Advertising, Brand & Creative Communications We are seeking an experienced and strategic Account Manager to support Advertising, Brand, and Creative Communications initiatives. This role serves as a key advisor and primary point of contact for internal clients, driving integrated communications strategies that align with business objectives. Key Responsibilities: Serve as the lead Account Manager and communications strategist, supporting the development, execution, and evaluation of integrated communications plans Act as the primary point of contact for clients, managing projects from intake through delivery, including timelines and budgets Build and maintain strong client relationships by understanding business goals, audiences, and key challenges Collaborate with Creative Services teams (copywriters, designers) to ensure high-quality, on-strategy deliverables Partner with digital communications teams to enhance online marketing channels and ensure process alignment Coordinate across Corporate Communications stakeholders to ensure consistent messaging and execution Provide insights and reporting to support ongoing communications planning and performance evaluation Support after-hours storm/crisis communications as a secondary Account Manager (1–2 months annually) Basic Qualifications: Bachelor’s degree in Communications, Journalism, Public Relations, English, or related field 8+ years of account management experience in advertising, branding, or marketing communications Strong background in project management, analytics, and integrated campaign execution Proven experience delivering multi-channel campaigns (print, digital, video, social, radio, etc.) Exceptional written and verbal communication skills Proficiency in Microsoft Office (Outlook, Word, PowerPoint, Excel, SharePoint) Experience with work management systems (e.g., Workamajig) Ability to build and maintain strong client relationships and provide strategic communications counsel Comfortable working in a highly matrixed, fast-paced environment Strong independent work ethic with the ability to collaborate across teams Experience aligning communications strategies with measurable business outcomes Preferred Qualifications: Experience in the energy industry Familiarity with Kanban principles or workflow management methodologies Additional Details: Occasional overtime required to support special projects or crisis response (~10–15% annually)