Financial Crimes Fraud Specialist
Regions Bank, Birmingham, AL, United States
Job Description
At Regions, the Financial Crimes Fraud Specialist monitors fraud prevention reports and/or reviews and resolves claims to address potentially fraudulent activity and reduce possible losses.
Primary Responsibilities
Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products
Identifies valid and fraudulent charges, sets up fraud files, uses multiple research techniques to resolve issues, reconciles and summarizes fraud losses and communicates with customers to notify of inquiry and problem resolution
Analyzes suspicious activity on customers' accounts and researches history for customer activity
Contacts account officer(s) to assist in verification of items
Maintains company fraud database records
Responds to emails, phone calls and voice mails from branches and account officers
Completes database for Suspicious Activity Report (SAR) referrals
Works under general supervision following established guidelines and procedures
May monitor fraud prevention reports and ensure appropriate steps are taken to reduce possible losses
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
High School Diploma or GED
Preferences
Bachelor's degree in a related field
One (1) year of related work experience
Skills and Competencies
Ability to learn additional systems as needed
Ability to work independently with minimal instruction
Efficient in handling and dealing with peak work volumes
Proficiency with Microsoft Office Suite
Strong organizational, analytical and judgment skills
Highly Preferred Skills
Exposure to or a basic understanding of fraud claims or banking loss prevention
Previous experience conducting customer account analysis or transactional reviews
Strong analytical and sound judgment skills
Strong verbal and written communication skills
*This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.
Position Type: Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target Minimum: $37,750.00 USD
Median: $44,940.00 USD
Incentive Pay Plans: This job is not incentive eligible.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Locations:
Riverchase Complex North Building, Hoover, Alabama
Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr
Primary Responsibilities
Researches and analyzes potentially fraudulent activity related to customer accounts or other bank products
Identifies valid and fraudulent charges, sets up fraud files, uses multiple research techniques to resolve issues, reconciles and summarizes fraud losses and communicates with customers to notify of inquiry and problem resolution
Analyzes suspicious activity on customers' accounts and researches history for customer activity
Contacts account officer(s) to assist in verification of items
Maintains company fraud database records
Responds to emails, phone calls and voice mails from branches and account officers
Completes database for Suspicious Activity Report (SAR) referrals
Works under general supervision following established guidelines and procedures
May monitor fraud prevention reports and ensure appropriate steps are taken to reduce possible losses
This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
High School Diploma or GED
Preferences
Bachelor's degree in a related field
One (1) year of related work experience
Skills and Competencies
Ability to learn additional systems as needed
Ability to work independently with minimal instruction
Efficient in handling and dealing with peak work volumes
Proficiency with Microsoft Office Suite
Strong organizational, analytical and judgment skills
Highly Preferred Skills
Exposure to or a basic understanding of fraud claims or banking loss prevention
Previous experience conducting customer account analysis or transactional reviews
Strong analytical and sound judgment skills
Strong verbal and written communication skills
*This position may be filled at a higher level depending on the candidate’s qualifications and relevant experience.
Position Type: Full time
Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target Minimum: $37,750.00 USD
Median: $44,940.00 USD
Incentive Pay Plans: This job is not incentive eligible.
Benefits Information
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Locations:
Riverchase Complex North Building, Hoover, Alabama
Equal Opportunity Employer/including Disabled/Veterans
#J-18808-Ljbffr