BDC Representative / Call Center Representative
Earl Stewart Toyota, East Lake-Orient Park, FL, United States
Job Overview
Earl Stewart Toyota is hiring for important positions in our North Palm Beach Customer Service Call Center. This position will include on-the-job training. Prior call center experience making outbound calls as well as fielding inbound calls is preferred, but not required.
Benefits
Hourly rate, plus bonus!
Medical, Dental, and Vision Insurance
Accrued Vacation & Sick Time
Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about product updates
Maintain a business casual appearance
Requirements
5-day work week, rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver’s license
Great customer service skills & motivation to be successful
Ability to multitask
Ability to communicate persuasively with customers to set appointments
Excellent Computer Skills Required
Excellent phone presenceGreat communication skills
18+ years of age or older
Preferred Qualifications
Automotive Experience Helpful But Not Required
#J-18808-Ljbffr
Benefits
Hourly rate, plus bonus!
Medical, Dental, and Vision Insurance
Accrued Vacation & Sick Time
Responsibilities
Promote and seek out opportunities to deliver a top-notch customer experience
Work closely with the BDC Manager to schedule appointments
Complete outbound phone calls as assigned by the BDC Manager
Answer inbound phone calls
Stay informed about product updates
Maintain a business casual appearance
Requirements
5-day work week, rotating weekends
Mathematical skills to calculate figures and amounts such as discounts and pricing
Ability to interpret and follow instructions shared in written, oral, diagram, or schedule appointments
Clean driving record & valid driver’s license
Great customer service skills & motivation to be successful
Ability to multitask
Ability to communicate persuasively with customers to set appointments
Excellent Computer Skills Required
Excellent phone presenceGreat communication skills
18+ years of age or older
Preferred Qualifications
Automotive Experience Helpful But Not Required
#J-18808-Ljbffr