Administrative Specialist - Housing and Community Services
City of Aurora, Aurora, CO, United States
JOB LOCATION: 15151 E Alameda Pkwy Aurora, Colorado 80012-1555
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora. We are growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Our core values – Integrity, Respect, Professionalism, and Customer Service – guide our decisions and actions. We welcome all who share these values to apply.
Why Work for Aurora?
Make a difference in the lives of real people every day
Diverse community
Competitive total compensation package
Well‑Funded General Employees Retirement Plan
Light rail station minutes away
On‑site fitness center and overall employee well‑being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Primary Duties & Responsibilities Salary to be commensurate with experience. The hiring range for this position is $23.84 – $29.80 hourly.
The deadline to submit applications is April 28, 2026. The City of Aurora will conduct ongoing screenings of applications on a first‑come, first‑serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
The Administrative Specialist provides complex administrative, clerical, technical, and accounting support and public contact work for the Housing and Community Services Department.
Provides support for meetings; coordinate agendas, meeting backup, transcribe minutes
Use Outlook calendar to schedule appointments, and monitor and plan special projects
Provides administrative support to Housing and Community Services divisions, a variety of committees, and commissions as assigned
Coordinates and completes special projects and programs
Responds to inquiries from the general public, department divisions, and members of commissions and committees via email and telephone
Composes, proofreads, and formats a variety of documents that include letters, proclamations, memoranda, and reports
Prepares, issues, and monitors department documents requiring technical knowledge of department functions
Operates a variety of office equipment including personal computers with varied software
Maintains, modifies, and updates database information for specialized division functions
Works with the Communications Department to create flyers, brochures, and press materials
Performs additional duties as assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Minimum Qualifications & Working Conditions An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education
High school diploma or equivalent (GED) required.
Experience
At least 2 years of related technical and administrative support experience, including at least 1 year of customer service experience.
Knowledge
Business English, spelling, math, accounting procedures, and administrative support functions related to assigned department.
Microsoft Office suite including Outlook, Word, Excel and PowerPoint.
Skills
Strong interpersonal and leadership skills
Excellent customer service skills over the phone and in person
Skilled in checking information for accuracy and completeness and correcting errors
Work independently without extensive oversight
Ability to process high seasonal volume with strong attention to detail
Abilities
Establish and maintain effective working relationships with employees, citizens, and elected officials.
Multi‑task ability to effectively manage multiple projects with deadlines
Communicate effectively both verbally and in writing
Handle sensitive situations with tact and diplomacy
Working Conditions Essential Personnel When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
Physical Demands
Light physical work: lifting 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance.
Occasional walking and standing
Frequent hand/eye coordination to operate computer keyboard and office equipment
Vision to read, record and interpret information, computer data and other written material
Frequent speech communication and hearing to maintain communication with employees and citizens
Work Environment
Works primarily in a clean, comfortable environment.
Equipment Used
Frequently uses standard office equipment including computer, calculator, multi‑line telephones, copy/fax machines and postal equipment.
This role may require the incumbent to use personal equipment (e.g., vehicle, cell phone, tools, etc.) in the course of their employment.
The City of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.
Veterans Preference Please show all of your employment history, including military service and related documentation (DD214) on the application.
Equal Opportunity Statement The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Drug-Free Workplace Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Criminal Background Check and Employment References As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety‑sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety‑sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.
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City of Aurora, Colorado
It is an exciting time to work for the City of Aurora. We are growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Our core values – Integrity, Respect, Professionalism, and Customer Service – guide our decisions and actions. We welcome all who share these values to apply.
Why Work for Aurora?
Make a difference in the lives of real people every day
Diverse community
Competitive total compensation package
Well‑Funded General Employees Retirement Plan
Light rail station minutes away
On‑site fitness center and overall employee well‑being programs
Internal educational programs to assist with career advancement
Access to innovation workspaces
Primary Duties & Responsibilities Salary to be commensurate with experience. The hiring range for this position is $23.84 – $29.80 hourly.
The deadline to submit applications is April 28, 2026. The City of Aurora will conduct ongoing screenings of applications on a first‑come, first‑serve basis; as soon as we determine to have a qualified pool of applicants, this position may close quickly and without notice.
The Administrative Specialist provides complex administrative, clerical, technical, and accounting support and public contact work for the Housing and Community Services Department.
Provides support for meetings; coordinate agendas, meeting backup, transcribe minutes
Use Outlook calendar to schedule appointments, and monitor and plan special projects
Provides administrative support to Housing and Community Services divisions, a variety of committees, and commissions as assigned
Coordinates and completes special projects and programs
Responds to inquiries from the general public, department divisions, and members of commissions and committees via email and telephone
Composes, proofreads, and formats a variety of documents that include letters, proclamations, memoranda, and reports
Prepares, issues, and monitors department documents requiring technical knowledge of department functions
Operates a variety of office equipment including personal computers with varied software
Maintains, modifies, and updates database information for specialized division functions
Works with the Communications Department to create flyers, brochures, and press materials
Performs additional duties as assigned
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
Minimum Qualifications & Working Conditions An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.
Education
High school diploma or equivalent (GED) required.
Experience
At least 2 years of related technical and administrative support experience, including at least 1 year of customer service experience.
Knowledge
Business English, spelling, math, accounting procedures, and administrative support functions related to assigned department.
Microsoft Office suite including Outlook, Word, Excel and PowerPoint.
Skills
Strong interpersonal and leadership skills
Excellent customer service skills over the phone and in person
Skilled in checking information for accuracy and completeness and correcting errors
Work independently without extensive oversight
Ability to process high seasonal volume with strong attention to detail
Abilities
Establish and maintain effective working relationships with employees, citizens, and elected officials.
Multi‑task ability to effectively manage multiple projects with deadlines
Communicate effectively both verbally and in writing
Handle sensitive situations with tact and diplomacy
Working Conditions Essential Personnel When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.
Physical Demands
Light physical work: lifting 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance.
Occasional walking and standing
Frequent hand/eye coordination to operate computer keyboard and office equipment
Vision to read, record and interpret information, computer data and other written material
Frequent speech communication and hearing to maintain communication with employees and citizens
Work Environment
Works primarily in a clean, comfortable environment.
Equipment Used
Frequently uses standard office equipment including computer, calculator, multi‑line telephones, copy/fax machines and postal equipment.
This role may require the incumbent to use personal equipment (e.g., vehicle, cell phone, tools, etc.) in the course of their employment.
The City of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.
Veterans Preference Please show all of your employment history, including military service and related documentation (DD214) on the application.
Equal Opportunity Statement The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Drug-Free Workplace Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Criminal Background Check and Employment References As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.
Applicants selected for safety‑sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety‑sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.
Employment references will be conducted on finalists for City of Aurora vacancies.
#J-18808-Ljbffr