Dept Specialist Key Carrier-Lucky-270 Reservation Rd., Marina, CA 93933
The Save Mart Companies, California, MO, United States
Overview
The Save Mart Companies is California’s largest regional, full‑service grocery chain with 194 stores across Central and Northern California and Western Nevada. We operate under banners including Save Mart, Lucky, and FoodMaxx, and are committed to serving local communities with fresh, quality products at affordable prices. We employ about 12,000 associates and offer in‑store, online shopping, and home delivery or curbside pickup options.
Position Dept Specialist Key Carrier – Lucky , 270 Reservation Rd., Marina, CA 93933
Job Summary The Key Carrier Specialist directs front‑end staff and operations in the absence of the Assistant Center Store Manager. This role ensures optimal front‑end customer service, performance, productivity, and compliance, and is responsible for front‑end and parking lot conditions. The Department Specialist – Key Carrier directs team members in the Front‑End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service. The Key Carrier Specialist leads and trains Front‑End associates to reflect The Save Mart Companies mission and winning behaviors. It ensures that all Front‑End and department standards are met during the assigned shift and attains the store balancing function.
Key Responsibilities And Accountabilities
Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
Manage front‑end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front‑end efficiency, Three’s A Crowd, etc.)
Directly lead Clerks and Clerk’s Helpers with focus on accountability and achieving high level of business performance in the assigned area
Ensure that front‑end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
Perform store balancing (bookkeeping) function to enhance the shopping experience in the store
Perform front‑end management functions (refunds/returns, loans/pickups, check authorization, etc.)
Monitor customer experience on the front end
Occasionally maintain total store operations in absence of store management
Perform other duties as assigned
Benefits Competitive benefits offerings include health, dental, vision, life and AD&D, 401K; tuition reimbursement and scholarship opportunities; vacation and personal holidays; and in‑store purchase discounts.
Compensation Hiring pay range:
$17.25 – $27.00
Requirements (Knowledge, Skills And Abilities)
Minimum age requirement: 18 years
Good communication and interpersonal abilities
Good training skills
Strong skills in supervision and coordination
Good counting and math skills
Ability to read and write to accurately complete all documentation
Knowledge of front‑end operations and check stand procedures
Knowledge of compliance and basic applicable contract/work rules
Education High School Diploma (or G.E.D.) or additional job experience
Experience One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience
Other Available to work a variety of required retail hours
Physical Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.
Competencies
Customer Focus
Quality/Quantity of Work
Personal/Interpersonal Skills
Reference: req40914
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.
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Position Dept Specialist Key Carrier – Lucky , 270 Reservation Rd., Marina, CA 93933
Job Summary The Key Carrier Specialist directs front‑end staff and operations in the absence of the Assistant Center Store Manager. This role ensures optimal front‑end customer service, performance, productivity, and compliance, and is responsible for front‑end and parking lot conditions. The Department Specialist – Key Carrier directs team members in the Front‑End (Checkers and Service Specialists) and Center Store departments. This position is responsible for cash handling procedures and ensuring optimal customer service. The Key Carrier Specialist leads and trains Front‑End associates to reflect The Save Mart Companies mission and winning behaviors. It ensures that all Front‑End and department standards are met during the assigned shift and attains the store balancing function.
Key Responsibilities And Accountabilities
Provide customers with a remarkable shopping experience by demonstrating, training, and holding store associates accountable for excellent customer service
Manage front‑end performance and productivity (over/short tills, check collection, cash over/short, WIC compliance, EBT compliance, bottom of basket check, circle savings on receipt, items checked per minute, front‑end efficiency, Three’s A Crowd, etc.)
Directly lead Clerks and Clerk’s Helpers with focus on accountability and achieving high level of business performance in the assigned area
Ensure that front‑end and parking lot conditions are met (check stand merchandising, floors, cleanliness, shopping carts, bags, etc.)
Perform store balancing (bookkeeping) function to enhance the shopping experience in the store
Perform front‑end management functions (refunds/returns, loans/pickups, check authorization, etc.)
Monitor customer experience on the front end
Occasionally maintain total store operations in absence of store management
Perform other duties as assigned
Benefits Competitive benefits offerings include health, dental, vision, life and AD&D, 401K; tuition reimbursement and scholarship opportunities; vacation and personal holidays; and in‑store purchase discounts.
Compensation Hiring pay range:
$17.25 – $27.00
Requirements (Knowledge, Skills And Abilities)
Minimum age requirement: 18 years
Good communication and interpersonal abilities
Good training skills
Strong skills in supervision and coordination
Good counting and math skills
Ability to read and write to accurately complete all documentation
Knowledge of front‑end operations and check stand procedures
Knowledge of compliance and basic applicable contract/work rules
Education High School Diploma (or G.E.D.) or additional job experience
Experience One year of prior work experience that includes a minimum of 6 months Grocery/Retail experience
Other Available to work a variety of required retail hours
Physical Store environment: ability to sit, stand, walk, kneel, stoop, use stairs, reach, pull and lift objects; requires lifting up to 40 lbs.
Competencies
Customer Focus
Quality/Quantity of Work
Personal/Interpersonal Skills
Reference: req40914
The Save Mart Companies is an Equal Opportunity Employer, and we welcome resumes from individuals who will contribute to our diverse workforce.
#J-18808-Ljbffr