Senior Collections Specialist
Kforce Inc, Tampa, FL, United States
Kforce has a client in Tampa, FL that is seeking a Senior Collections Specialist.
Responsibilities
High-volume B2B collections role supporting restaurant accounts
Make 30+ outbound calls per day and follow up consistently via email
Research and resolve invoice issues and discrepancies
Work from a summary-level AR portfolio (500-line level)
Maintain accurate notes and follow-up activity
Requirements
Proven collections experience in a high-volume environment
Strong customer service skills with the ability to push for payment
Comfortable being assertive and persistent
Experience with B2B collections
Strong Excel skills (VLOOKUP, Pivot Tables a plus)
Tenured, go-getter mentality who helps drive team performance
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
The role is not eligible for bonuses, incentives or commissions.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion until paid and may be modified in its discretion consistent with the law.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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Responsibilities
High-volume B2B collections role supporting restaurant accounts
Make 30+ outbound calls per day and follow up consistently via email
Research and resolve invoice issues and discrepancies
Work from a summary-level AR portfolio (500-line level)
Maintain accurate notes and follow-up activity
Requirements
Proven collections experience in a high-volume environment
Strong customer service skills with the ability to push for payment
Comfortable being assertive and persistent
Experience with B2B collections
Strong Excel skills (VLOOKUP, Pivot Tables a plus)
Tenured, go-getter mentality who helps drive team performance
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.
The role is not eligible for bonuses, incentives or commissions.
We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.
Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion until paid and may be modified in its discretion consistent with the law.
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
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