Customs Specialist, Entry Writer
DSV Air & Sea Inc., Woodbridge, NJ, United States
Location: USA - Iselin, Wood Ave
Division: Air & Sea
Job Posting Title: Customs Specialist, Entry Writer - 97712
Time Type: Full Time
Role and Responsibilities
Classify import items and notify Customs to determine appropriate import duties.
Train and advise team members in areas of Customs regulations, classification, and valuation.
Maintain a high level of expertise in all areas of U.S. Customs regulations, including customs clearance processes, classification and valuation; perform regular review of trade publications and attend CBP-sponsored seminars.
Perform audit review on all assigned brokerage files and payments to customs; maintain and keep current all customs compliance documentation.
Initiate and develop written procedures, as assigned, for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, customs correspondence, post‑entry process, and other related information.
Manage the appropriate databases to reflect these procedures.
Receive, review, and process high‑volume and/or complex import transactions for an assigned base of accounts.
Process documents through the Company’s ABI system, obtaining customs release and other government‑agency releases as appropriate.
Arrange both delivery and invoicing of the import account for services rendered.
Review and monitor all customs rejections, requests for information for clients and other government‑agency correspondence.
Adhere to all domestic and international shipping regulations.
Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner.
Provide excellent and timely customer service, proactively informing clients of shipment status and referring to higher‑level authority when necessary.
Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope.
Provide input on team performance as assigned.
Adhere to all company policies, procedures, and guidelines.
If DSV University systems training has been completed, employee may be required to train new employees in systems at branch.
Perform other duties as assigned.
Qualifications
High school Diploma or GED.
1–2 years of entry writing and/or brokerage operation experience.
Prior utilization of CargoWise One preferred; licensed broker status a definite plus.
Knowledge of domestic and international geography, including countries, major cities, and ocean ports.
Intermediate skills in Microsoft Outlook, Word, and Excel.
Ability to work with minimal supervision and deliver a high level of customer service.
Detail‑oriented, organized, and able to manage multiple priorities effectively.
Effective interpersonal skills and the ability to communicate both orally and in writing.
For this position, the expected base pay is: $22.50–$30.50 per hour. Actual compensation will be determined based on job‑related knowledge, skills, experience, geographic location, and other objective business considerations.
Benefits DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health‑spending accounts, short‑ and long‑term disability coverage, and wellness resources. Our 401(k) plan offers company‑matching contributions up to 5%. We also provide generous paid time off, paid holidays, and additional floating holidays.
Fraud Alert Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interview and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account numbers. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
Applicant Information DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com. If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
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Division: Air & Sea
Job Posting Title: Customs Specialist, Entry Writer - 97712
Time Type: Full Time
Role and Responsibilities
Classify import items and notify Customs to determine appropriate import duties.
Train and advise team members in areas of Customs regulations, classification, and valuation.
Maintain a high level of expertise in all areas of U.S. Customs regulations, including customs clearance processes, classification and valuation; perform regular review of trade publications and attend CBP-sponsored seminars.
Perform audit review on all assigned brokerage files and payments to customs; maintain and keep current all customs compliance documentation.
Initiate and develop written procedures, as assigned, for handling each account served by the team, including billing, classifications, valuation rules, schedule of fees, customs correspondence, post‑entry process, and other related information.
Manage the appropriate databases to reflect these procedures.
Receive, review, and process high‑volume and/or complex import transactions for an assigned base of accounts.
Process documents through the Company’s ABI system, obtaining customs release and other government‑agency releases as appropriate.
Arrange both delivery and invoicing of the import account for services rendered.
Review and monitor all customs rejections, requests for information for clients and other government‑agency correspondence.
Adhere to all domestic and international shipping regulations.
Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner.
Provide excellent and timely customer service, proactively informing clients of shipment status and referring to higher‑level authority when necessary.
Identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope.
Provide input on team performance as assigned.
Adhere to all company policies, procedures, and guidelines.
If DSV University systems training has been completed, employee may be required to train new employees in systems at branch.
Perform other duties as assigned.
Qualifications
High school Diploma or GED.
1–2 years of entry writing and/or brokerage operation experience.
Prior utilization of CargoWise One preferred; licensed broker status a definite plus.
Knowledge of domestic and international geography, including countries, major cities, and ocean ports.
Intermediate skills in Microsoft Outlook, Word, and Excel.
Ability to work with minimal supervision and deliver a high level of customer service.
Detail‑oriented, organized, and able to manage multiple priorities effectively.
Effective interpersonal skills and the ability to communicate both orally and in writing.
For this position, the expected base pay is: $22.50–$30.50 per hour. Actual compensation will be determined based on job‑related knowledge, skills, experience, geographic location, and other objective business considerations.
Benefits DSV provides a comprehensive package of health benefits including medical, prescription, dental, vision, and life insurance, along with flexible and health‑spending accounts, short‑ and long‑term disability coverage, and wellness resources. Our 401(k) plan offers company‑matching contributions up to 5%. We also provide generous paid time off, paid holidays, and additional floating holidays.
Fraud Alert Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interview and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or bank account numbers. Our recruiters have an @dsv.com or @us.dsv.com email address. If you question the legitimacy of any DSV job posting, please reach out to HR@us.dsv.com.
Applicant Information DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees.
Equal Employment Opportunity Statement DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at athr@us.dsv.com. If you are interested in learning the status of your application, you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.
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