Lead Qualification Specialist
Backyard Products, Waxahachie, TX, United States
Are you interested in starting a new career where you can use your customer service and CRM experience to support a professional sales team in the residential outdoor construction industry? We are actively recruiting a new Lead Qualification Specialist who is friendly, engaging, and organized. No prior sales experience required! This is a great entry‑level role for professionals who wish to gain hands‑on experience in the sales, project management, and corporate customer service sectors.
Who We Are At
Backyard Products , we’ve made America’s backyard a destination they love since 1975, and we truly love what we do! We have spent the last fifty years transforming America’s backyards with our modern studios, action‑packed playsets, elegant pergolas, and sturdy sheds.
Backyard Products’ luxury
Big Timber
and
Lawn Master
brands, based in Waxahachie, Texas, design and sell high‑end pergolas and pavilions for customers who want to add a "wow factor" to their outdoor living space. As a trusted service provider of Costco and Home Depot, we create the ultimate in outdoor living spaces for discerning customers who only want the best of the best.
Learn More About Us www.backyardproducts.com
https://bigtimberstructures.com
www.lawn‑master.com
Employment Type Full time hourly
Hourly Rate $16.00/ Hour
Reports to LM/BT Office Manager and General Manager
Direct Reports None
Schedule
40‑hour work week
Monday to Friday, 8:00 AM-5:00 PM at the Lawn Master Waxahachie Office
Possibly occasional weekends during the busy season, with manager approval
Primary Responsibilities
Manage daily flow of incoming leads for multiple product channels.
Call new leads to answer questions, gauge their interest, and determine lead viability.
Follow conversation scripts to scrub leads and steer them in the right direction.
Assign leads to the appropriate Territory Managers in Salesforce.
Respond to incoming phone calls via LM office’s phone etiquette SOPs.
Assist with office tasks including material and literature shipments, data entry, and order processing as directed by the Office Manager.
Interact with in‑person lumber desk customers while inside sales managers are occupied.
Other miscellaneous tasks as required by the Office Manager and General Manager.
Qualifications And Applicable Skills
GED or High School Diploma
Professional appearance
Professional work ethic and time management skills
Warm and engaging conversational skills
Comfortable making and receiving a high volume of phone calls
Ability to multitask while staying on track
Computer software literacy
Benefits
401(k) and 401(k) matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
Health savings account
Paid time off
Paid company holidays
Referral program
Employee discounts
#J-18808-Ljbffr
Who We Are At
Backyard Products , we’ve made America’s backyard a destination they love since 1975, and we truly love what we do! We have spent the last fifty years transforming America’s backyards with our modern studios, action‑packed playsets, elegant pergolas, and sturdy sheds.
Backyard Products’ luxury
Big Timber
and
Lawn Master
brands, based in Waxahachie, Texas, design and sell high‑end pergolas and pavilions for customers who want to add a "wow factor" to their outdoor living space. As a trusted service provider of Costco and Home Depot, we create the ultimate in outdoor living spaces for discerning customers who only want the best of the best.
Learn More About Us www.backyardproducts.com
https://bigtimberstructures.com
www.lawn‑master.com
Employment Type Full time hourly
Hourly Rate $16.00/ Hour
Reports to LM/BT Office Manager and General Manager
Direct Reports None
Schedule
40‑hour work week
Monday to Friday, 8:00 AM-5:00 PM at the Lawn Master Waxahachie Office
Possibly occasional weekends during the busy season, with manager approval
Primary Responsibilities
Manage daily flow of incoming leads for multiple product channels.
Call new leads to answer questions, gauge their interest, and determine lead viability.
Follow conversation scripts to scrub leads and steer them in the right direction.
Assign leads to the appropriate Territory Managers in Salesforce.
Respond to incoming phone calls via LM office’s phone etiquette SOPs.
Assist with office tasks including material and literature shipments, data entry, and order processing as directed by the Office Manager.
Interact with in‑person lumber desk customers while inside sales managers are occupied.
Other miscellaneous tasks as required by the Office Manager and General Manager.
Qualifications And Applicable Skills
GED or High School Diploma
Professional appearance
Professional work ethic and time management skills
Warm and engaging conversational skills
Comfortable making and receiving a high volume of phone calls
Ability to multitask while staying on track
Computer software literacy
Benefits
401(k) and 401(k) matching
Health insurance
Dental insurance
Vision insurance
Life insurance
Employee assistance program
Health savings account
Paid time off
Paid company holidays
Referral program
Employee discounts
#J-18808-Ljbffr