Sales and Service Technician
Bridgestone Americas, Fairfield, CA, United States
Company Overview
Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.
Job Category Retail
Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.
Pay Range: $19.20 - $28.68
Responsibilities
Customer service, sales, and customer issue resolution – 75%
Basic vehicle service tasks such as oil, tire, and fluid changes – 25%
Store operations: opening/closing, inventory, displays – as needed
Growth and career development: may assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
Learn all aspects of store operations and flex between front/back shop tasks.
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver’s license
Customer service mindset and career growth orientation
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
Previous consumer retail sales experience
Previous automotive experience preferred
Previous management/supervisory experience preferred
Benefits
Medical, Dental, and Vision – Starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
Values and Community
Professional Development resources
Community Involvement and giving back
Integrity & Teamwork commitment
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
EEO Statement Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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Job Category Retail
Position Summary The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.
Successful individuals in this role will learn all aspects of store operations and effectively flex between interacting/serving the customer and efficiently completing basic vehicle service tasks as required.
Pay Range: $19.20 - $28.68
Responsibilities
Customer service, sales, and customer issue resolution – 75%
Basic vehicle service tasks such as oil, tire, and fluid changes – 25%
Store operations: opening/closing, inventory, displays – as needed
Growth and career development: may assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
Learn all aspects of store operations and flex between front/back shop tasks.
Minimum Qualifications
High School Diploma or equivalent
Valid automobile driver’s license
Customer service mindset and career growth orientation
Ability to learn and perform basic vehicle service tasks
Ability to learn and operate store systems
Preferred Qualifications
2‑year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate
Previous consumer retail sales experience
Previous automotive experience preferred
Previous management/supervisory experience preferred
Benefits
Medical, Dental, and Vision – Starting day 1 for all teammates
Paid vacation and holidays
On‑the‑job training and company‑funded ASE certifications
Flexible work schedule
401(k) match
On‑demand pay (daily pay) program available
Values and Community
Professional Development resources
Community Involvement and giving back
Integrity & Teamwork commitment
Employment Eligibility If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.
EEO Statement Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
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