Part-Time Retail Banker Floating
First Security Bank, Conway, AR, United States
Overview
First Security Bank is seeking a professional, energetic, and team-oriented individual to join our team as a Retail Banker. If you are passionate about serving our Arkansas communities and want to be part of a dynamic, service-driven team, we encourage you to apply.
Responsibilities
Process a variety of customer transactions, including deposits, withdrawals, loan payments, cash advances, cashier's checks, and cashing checks while following all identification and retail policies and procedures.
Verify checks, identify counterfeit currency, and review all transactions for accuracy.
Identify fraudulent transactions and review concerns with management; stay informed on new suspicious activities.
Complete Currency Transaction Reports (CTR) and Suspicious Activity Reports (SIRF) as needed. Report any suspicious/fraudulent activity to the Bank Secrecy Act Officer.
Maintain and balance cash drawers, process vault currency, manage coin and currency supplies, assist with night, mail, and ATM deposits; balance the ATM and main vault as needed.
Inform management of problems, concerns, or outages. Assist with research and help resolve discrepancies.
Complete special requests such as redeeming savings bonds, managing safe-deposit box access, and providing account printouts, research, copies, and referrals.
Maintain security through proper opening/closing and vault procedures.
Promote bank products, refer customers when necessary, and provide support to internal staff and management. Deliver quality service, respond to in-person and telephone inquiries, assist with unusual transactions, and address complex customer questions.
Protect all customer information and bank operations through strict confidentiality.
Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.
Maintain a valid driver’s license, reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary.
Attend various retail training classes and perform additional duties as assigned by management.
Qualifications
High School Diploma or GED completion by the end of your graduating year is required.
1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with the intent of promotion to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
Commitment to demonstrating Core 5 values with customers and coworkers.
Work Schedule Regularly Scheduled Hours/Week: up to 29 hours per week. Typical hours: Monday & Wednesday 8:30am - 5:30pm; Friday 9:00am - 6:00pm; Saturday 8:00am - 12:00pm (typically 3 per month). Extended hours may be required.
Additional Duties
Upon successful training, develop specialized Retail Banking Specialist skills to acquire experience in additional retail services, including building consumer/business profiles, processing debit card requests and disputes, assisting with account updates, opening/closing accounts, wire transfers, checks, and foreign currency exchanges.
Other Information
Supervisory responsibilities: None.
Physical and Mental Demands Physical: Ability to perform repetitive movements, handle currency and documents, operate office equipment, and lift up to 25 pounds. Must have driving eligibility for business travel. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Mental: Ability to maintain attention to detail, work under time constraints, interact with customers/coworkers professionally, maintain confidentiality, and use basic math and document interpretation skills.
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Responsibilities
Process a variety of customer transactions, including deposits, withdrawals, loan payments, cash advances, cashier's checks, and cashing checks while following all identification and retail policies and procedures.
Verify checks, identify counterfeit currency, and review all transactions for accuracy.
Identify fraudulent transactions and review concerns with management; stay informed on new suspicious activities.
Complete Currency Transaction Reports (CTR) and Suspicious Activity Reports (SIRF) as needed. Report any suspicious/fraudulent activity to the Bank Secrecy Act Officer.
Maintain and balance cash drawers, process vault currency, manage coin and currency supplies, assist with night, mail, and ATM deposits; balance the ATM and main vault as needed.
Inform management of problems, concerns, or outages. Assist with research and help resolve discrepancies.
Complete special requests such as redeeming savings bonds, managing safe-deposit box access, and providing account printouts, research, copies, and referrals.
Maintain security through proper opening/closing and vault procedures.
Promote bank products, refer customers when necessary, and provide support to internal staff and management. Deliver quality service, respond to in-person and telephone inquiries, assist with unusual transactions, and address complex customer questions.
Protect all customer information and bank operations through strict confidentiality.
Operate computer software and equipment, telephone, scanner, and copier, and develop proficiency with internal banking systems.
Maintain a valid driver’s license, reliable transportation, punctual attendance, and the ability to work on-site with occasional extended hours when necessary.
Attend various retail training classes and perform additional duties as assigned by management.
Qualifications
High School Diploma or GED completion by the end of your graduating year is required.
1 - 2 years post-secondary education and/or cash handling, customer service, relevant banking, or professional experience preferred.
Position will begin as a Retail Banker with the intent of promotion to Retail Banking Specialist as skills are mastered.
Proficiency with Outlook, Word, Excel, typing, 10-key, and utilization of the internet is required.
Commitment to demonstrating Core 5 values with customers and coworkers.
Work Schedule Regularly Scheduled Hours/Week: up to 29 hours per week. Typical hours: Monday & Wednesday 8:30am - 5:30pm; Friday 9:00am - 6:00pm; Saturday 8:00am - 12:00pm (typically 3 per month). Extended hours may be required.
Additional Duties
Upon successful training, develop specialized Retail Banking Specialist skills to acquire experience in additional retail services, including building consumer/business profiles, processing debit card requests and disputes, assisting with account updates, opening/closing accounts, wire transfers, checks, and foreign currency exchanges.
Other Information
Supervisory responsibilities: None.
Physical and Mental Demands Physical: Ability to perform repetitive movements, handle currency and documents, operate office equipment, and lift up to 25 pounds. Must have driving eligibility for business travel. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.
Mental: Ability to maintain attention to detail, work under time constraints, interact with customers/coworkers professionally, maintain confidentiality, and use basic math and document interpretation skills.
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