
Retention Specialist — In-Office Client Success
FreshTax, Santa Ana, CA, United States
A growing tax resolution firm in Santa Ana is seeking a Retention Specialist to bridge clients to financial peace of mind. This role involves managing customer concerns through empathetic communication and problem-solving. The ideal candidate will have 2+ years in a client retention role, strong communication skills, and a high school diploma. The position offers competitive pay, career growth opportunities, and a supportive team culture in a fast-paced office environment.
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