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Assistant Property Manager

Fairlawn, Indianapolis, IN, United States


Description

We are seeking a highly motivated

Assistant Property Manager

to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn’s core values: Be Kind, Own It, Be Flexible, and Always Improve.

The

Assistant Property Manager

role is specifically accountable for resident services (including the renewals and move out processes) and accounts receivable, while assisting the Property Manager in other areas as needed. The ideal candidate will have superior attention to detail, be ambitious and self‑motivated to directly handle a wide range of property management activities.

Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10‑year track record in value‑add projects, development, student housing, and build‑to‑rent communities. With a portfolio of approximately 5,750 units and $900 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.

What will you do?

Exemplify the core values of Be Kind, Be Flexible, Own It and Always Improve

Handle daily operations including answering calls, scheduling appointments, greeting visitors, showing residences to prospective residents and any necessary paperwork, filing, etc.

Assist the Property Manager in setting market rents, conducting market research, defining leasing goals and running the renewal process

Supervise turnover including obtaining bids from subcontractors, supervising turnover process, assist in hiring staff for turnover, and managing small renovation projects

Handle resident accounting tasks such as rent collection, posting rent and preparing deposits

Apply established sales and marketing strategies to increase property traffic, maintain closing ratios and meet or exceed budgeted occupancy

Process maintenance requests and follow up with residents to confirm completion

Have a thorough knowledge of lease terms, specifications and policies

Learn, audit, and ensure team’s compliance with all Fair Housing Laws including local, state and federal housing regulations

Assist in the oversight of any on‑site staff and the relevant departments (leasing and maintenance)

Pivot, roll up your sleeves and jump in where needed!

Why should you work here?

Competitive Pay. We are ready to invest in you!

Additional monthly or quarterly incentive pay for meeting goals and supporting property performance

Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing

Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met

401(k) Retirement Plan with Match to invest in your future wealth and retirement

Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed

Company events to promote team cohesion

Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you

The opportunity to work for a growing organization where you are valued and can have a direct impact

Quarterly off‑site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career

Requirements Who you are – We’d love to hear from you if you:

Have at least 3 years of customer service experience

Have at least 1 year in property management or real estate, preferred

Have a High School Diploma or GED (Undergraduate Degree preferred)

Are proficient with relevant technology (e.g. Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology

Demonstrate superior attention to detail, high energy and positive attitude

Have excellent interpersonal, written and verbal communication skills

Have an ability to give and receive real‑time feedback with a positive mindset

Embody our core values: Be Kind, Own It, Be Flexible, and Always Improve

Some additional things you will need:

Valid driver’s license and dependable transportation. Limited in‑town usage of personal vehicle for errands and property visits required with any out‑of‑county personal mileage reimbursed at the Federal rate

Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)

Serve as one of the emergency contacts for the community

Ability to perform the physical functions of the position, not limited to ability to walk properties, complete physical inspections, deliver resident communications and show properties

Depending on the role requirements, offers of employment may be contingent upon one or more of the following: employment history verification, criminal background check, motor vehicle record check, education verification, or credit check.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.

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