Bilingual Service Desk Analyst (L1) – IT Support

A technology services provider is seeking a Service Desk Analyst (L1) to act as the initial contact for IT support, delivering exceptional customer service. This role involves managing service requests, resolving Tier 1 issues, and maintaining detailed records. Candidates should have at least 1 year of technical support experience and proficiency in both English and Spanish is required. The position offers a unique opportunity to develop skills in a dynamic IT environment while adhering to defined service levels. #J-18808-Ljbffr