Customer Success & Upsell Specialist

A dynamic service company is seeking a Customer Service Specialist in Richmond, VA. The role involves providing extraordinary customer support, up-selling products, and fostering strong client relationships. You will address inquiries and resolve concerns while ensuring customer satisfaction and retention. Exceptional communication skills are required for onboarding new customers and enhancing service transitions. The position offers the opportunity to contribute significantly to client loyalty and company growth. #J-18808-Ljbffr