Mortgage Loan Processor II
NBH Bank, Kansas City, MO, United States
Overview
NBH Bank is committed to equity, diversity, and inclusion. Through our banking relationships, investing, grants, and volunteerism, we promote the growth, revitalization, and sustainability of the communities we serve. We strive for a work culture where associates feel welcome and empowered. As a Loan Processor II, you will process FHA/VA/CONV/RH/Mortgage Revenue Bond loans within established guidelines and procedures for accuracy and efficiency, and obtain/verify financial information as required by loan products. You will prepare and send disclosures as needed, manage REGB and HMDA requirements, and meet weekly with mortgage bankers to discuss pipeline progression and strategy. You will ensure that information in field screens for processors is accurate and complete and meets required fields to submit to underwriting. You will place orders for services such as agency case numbers, tax transcripts, appraisals, flood certificates, written verifications, title reports, homeowner’s insurance, and payoffs, and follow up on orders to third parties to ensure timely delivery. You will upload documents into Encompass, document the conversation log in the loan file with all activities, meet internal service standards, and perform special projects and other duties as assigned. You are expected to build a great rapport with clients and fellow associates and treat others with respect and consideration regardless of status or position. All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. Minimum Requirements
To be considered for this position, you must possess the following qualifications. High school graduate or equivalent preferred. Experience working in a fast-paced, deadline-oriented environment. Minimum two (2) years of retail FHA/VA/CONVENTIONAL residential loan processing experience required. Desired Qualifications
To be considered an ideal candidate, you should possess some of the following qualifications: Associate’s degree or higher. Skills and Abilities
Below is a general list of desired skills and abilities; this is not an exhaustive list. Effective verbal and written communication skills. Excellent interpersonal skills. Ability to work well as a team player and assist other teams as needed. Ability to organize work and be flexible on priorities and urgency. Ability to interpret agency policies and bank procedures to customers. Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers, third parties, and co-workers. Good math, typing, and computer skills with experience using Microsoft products. Ability to manage multiple tasks simultaneously in a fast-paced environment. Analytical ability. Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the lending process. Familiarity with local financial marketplace. Work Culture and Responsibilities
We believe people are our greatest asset and are at the heart of everything we do. Our decisions are made efficiently, fairly, and locally. Our success is tied to the communities we serve. We seek to understand the individual needs of applicants and associates. Physical Requirements
When completing tasks, an associate may need to grasp, push, pull, lift, bend, raise and hold hands and arms overhead. An associate must be able to work overtime as necessary. This role may involve sitting for extended periods (typically no longer than 8 hours) and a rapid work pace for long periods (typically no longer than 8 hours). Benefits
In addition to compensation, we offer a benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks. For more information about benefits, please refer to the official benefits documentation.
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NBH Bank is committed to equity, diversity, and inclusion. Through our banking relationships, investing, grants, and volunteerism, we promote the growth, revitalization, and sustainability of the communities we serve. We strive for a work culture where associates feel welcome and empowered. As a Loan Processor II, you will process FHA/VA/CONV/RH/Mortgage Revenue Bond loans within established guidelines and procedures for accuracy and efficiency, and obtain/verify financial information as required by loan products. You will prepare and send disclosures as needed, manage REGB and HMDA requirements, and meet weekly with mortgage bankers to discuss pipeline progression and strategy. You will ensure that information in field screens for processors is accurate and complete and meets required fields to submit to underwriting. You will place orders for services such as agency case numbers, tax transcripts, appraisals, flood certificates, written verifications, title reports, homeowner’s insurance, and payoffs, and follow up on orders to third parties to ensure timely delivery. You will upload documents into Encompass, document the conversation log in the loan file with all activities, meet internal service standards, and perform special projects and other duties as assigned. You are expected to build a great rapport with clients and fellow associates and treat others with respect and consideration regardless of status or position. All associates are expected to maintain current knowledge and consistent compliance with regulations and bank policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. Minimum Requirements
To be considered for this position, you must possess the following qualifications. High school graduate or equivalent preferred. Experience working in a fast-paced, deadline-oriented environment. Minimum two (2) years of retail FHA/VA/CONVENTIONAL residential loan processing experience required. Desired Qualifications
To be considered an ideal candidate, you should possess some of the following qualifications: Associate’s degree or higher. Skills and Abilities
Below is a general list of desired skills and abilities; this is not an exhaustive list. Effective verbal and written communication skills. Excellent interpersonal skills. Ability to work well as a team player and assist other teams as needed. Ability to organize work and be flexible on priorities and urgency. Ability to interpret agency policies and bank procedures to customers. Demonstrated ability to use discretion, tact, and diplomacy when dealing with customers, third parties, and co-workers. Good math, typing, and computer skills with experience using Microsoft products. Ability to manage multiple tasks simultaneously in a fast-paced environment. Analytical ability. Thorough knowledge and understanding of regulatory and compliance issues affecting all aspects of the lending process. Familiarity with local financial marketplace. Work Culture and Responsibilities
We believe people are our greatest asset and are at the heart of everything we do. Our decisions are made efficiently, fairly, and locally. Our success is tied to the communities we serve. We seek to understand the individual needs of applicants and associates. Physical Requirements
When completing tasks, an associate may need to grasp, push, pull, lift, bend, raise and hold hands and arms overhead. An associate must be able to work overtime as necessary. This role may involve sitting for extended periods (typically no longer than 8 hours) and a rapid work pace for long periods (typically no longer than 8 hours). Benefits
In addition to compensation, we offer a benefits package that includes insurance, 401k, an associate stock purchase program, paid time off, and associate banking perks. For more information about benefits, please refer to the official benefits documentation.
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