Copy and Print Associate (Reprographics)
SPS-North America, New York, NY, United States
Copy And Print Associate (Reprographics)
New York, New York, United States Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Work Schedule: Wednesdays, Thursdays, Fridays, Saturdays and Sundays, 1:00 PM to 10:00 PM (Mid shift) Power The Work Behind The Scenes
If you're detail-oriented, tech-savvy, and take pride in delivering high-quality work, this role is for you. As a Copy & Print Associate, you'll support daily business operations by producing, finishing, and delivering professional documents with accuracy and efficiency. In this role, you'll combine technical expertise with a strong service mindsetensuring every print job meets high standards while keeping equipment running smoothly. Your work helps teams stay productive and client ready. Why This Role Matters
This role ensures the smooth flow of information across the organization. By delivering accurate, high-quality document production and maintaining essential equipment, you enable teams to operate efficiently and present their work professionally. What You'll Do
Print & Production Services Process high-volume copying, printing, and reprographics requests (physical and digital). Perform finishing services including binding, cutting, padding, and lamination. Prepare completed jobs for distribution or shipping. Equipment & Technical Support Operate and maintain multi-function and reprographics equipment. Perform routine maintenance such as replacing toner, loading paper, and clearing jams. Troubleshoot minor issues and submit work orders when needed. Utilize software tools such as Adobe Acrobat, Adobe Photoshop/Illustrator, and Microsoft Office (Word, Excel, PowerPoint, Outlook) to support document production and workflow. Workplace & Operational Support Monitor and replenish print and office supply inventory. Maintain a clean and organized work area. Assist with shipping/receiving and packaging tasks. Provide front desk or concierge support when required. Customer & Team Support Respond to requests promptly and support internal teams with print needs. Train backup staff and assist with process guidance. Proactively support operations and assist during downtime. Handle sensitive requests with discretion. What You Bring
Strong communication and service-oriented mindset Experience with copy/print or reprographics equipment (preferred) Ability to manage multiple requests in a fast-paced environment Solid organizational and problem-solving skills Proficiency in Microsoft Office and workplace systems Ability to work independently and take initiative Professional attention to detail Qualifications
High school diploma or equivalent required 2+ years of general work experience preferred 1+ year of copy/print or reprographics experience preferred Ability to work assigned hours as determined by management Ability to lift up to 40 lbs. frequently and up to 60 lbs. using carts Comfortable with standing, walking, and operating equipment for extended periods Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $21 - $22 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.
New York, New York, United States Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership Work Schedule: Wednesdays, Thursdays, Fridays, Saturdays and Sundays, 1:00 PM to 10:00 PM (Mid shift) Power The Work Behind The Scenes
If you're detail-oriented, tech-savvy, and take pride in delivering high-quality work, this role is for you. As a Copy & Print Associate, you'll support daily business operations by producing, finishing, and delivering professional documents with accuracy and efficiency. In this role, you'll combine technical expertise with a strong service mindsetensuring every print job meets high standards while keeping equipment running smoothly. Your work helps teams stay productive and client ready. Why This Role Matters
This role ensures the smooth flow of information across the organization. By delivering accurate, high-quality document production and maintaining essential equipment, you enable teams to operate efficiently and present their work professionally. What You'll Do
Print & Production Services Process high-volume copying, printing, and reprographics requests (physical and digital). Perform finishing services including binding, cutting, padding, and lamination. Prepare completed jobs for distribution or shipping. Equipment & Technical Support Operate and maintain multi-function and reprographics equipment. Perform routine maintenance such as replacing toner, loading paper, and clearing jams. Troubleshoot minor issues and submit work orders when needed. Utilize software tools such as Adobe Acrobat, Adobe Photoshop/Illustrator, and Microsoft Office (Word, Excel, PowerPoint, Outlook) to support document production and workflow. Workplace & Operational Support Monitor and replenish print and office supply inventory. Maintain a clean and organized work area. Assist with shipping/receiving and packaging tasks. Provide front desk or concierge support when required. Customer & Team Support Respond to requests promptly and support internal teams with print needs. Train backup staff and assist with process guidance. Proactively support operations and assist during downtime. Handle sensitive requests with discretion. What You Bring
Strong communication and service-oriented mindset Experience with copy/print or reprographics equipment (preferred) Ability to manage multiple requests in a fast-paced environment Solid organizational and problem-solving skills Proficiency in Microsoft Office and workplace systems Ability to work independently and take initiative Professional attention to detail Qualifications
High school diploma or equivalent required 2+ years of general work experience preferred 1+ year of copy/print or reprographics experience preferred Ability to work assigned hours as determined by management Ability to lift up to 40 lbs. frequently and up to 60 lbs. using carts Comfortable with standing, walking, and operating equipment for extended periods Compensation: The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors. Use of Artificial Intelligence (AI): No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process. Vacancy Status: This posting is for an existing vacancy. Pay Range $21 - $22 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.