Process Improvement Specialist
AutoZone, Memphis, TN, United States
This role focuses on assisting with day‑to‑day tasks, including documentation, data tracking, and coordination across multiple departments such as Real Estate, Legal, Pre‑Construction, Construction, and Finance. The Coordinator will help maintain process documentation, prepare reports, and support training and adoption efforts. Strong organizational skills, attention to detail, and proficiency in Microsoft Excel and PowerPoint are critical for success in this role.
Responsibilities
Assist the Director, Pre‑Construction with scheduling meetings, preparing agendas, maintaining project documentation, and creating PowerPoint presentations.
Coordinate communication between cross‑functional teams to ensure timely updates and alignment on process initiatives.
Collect and organize data from various departments to support process improvement projects.
Use Microsoft Excel to maintain tracking sheets, update dashboards, and prepare summary reports for leadership.
Help create and maintain standardized templates, workflows, and training materials for newly implemented processes.
Support pilot programs by coordinating logistics, gathering feedback, and documenting results.
Monitor progress on assigned tasks and escalation issues to the Process Improvement Manager as needed.
Qualifications
Associate’s degree in Business Administration, Operations, or related field (Bachelor’s preferred).
Certifications in process improvement (Lean, Six Sigma) or change management are a plus.
1–3 years of experience in an administrative, coordination, or support role.
Exposure to process improvement or project coordination in retail, real‑estate development, or design & construction is preferred.
Skills
Proficiency in Microsoft Excel (pivot tables, basic formulas, charts) and Microsoft Office Suite.
Strong organizational and time‑management skills to handle multiple priorities.
Excellent communication and interpersonal skills for cross‑functional collaboration.
Detail‑oriented with the ability to maintain accurate records and documentation.
Familiarity with project management tools (e.g., Asana, Smartsheet) and process mapping tools (e.g., Visio, Lucidchart) is a plus.
Microsoft PowerPoint (communication to leadership and training material creation)
Microsoft Excel (tracking, reporting)
Microsoft Office Word and OneNote (documentation)
Microsoft Copilot and other language models
Additional Software Familiarity
Project management tools (Asana, Smartsheet) – basic usage
Process flow‑mapping tools (Microsoft Visio, Lucidchart, Miro) – basic exposure
Benefits
Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in‑store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Additional Benefits For Full‑Time AutoZoners
Paid time off
Life, short‑ and long‑term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
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Responsibilities
Assist the Director, Pre‑Construction with scheduling meetings, preparing agendas, maintaining project documentation, and creating PowerPoint presentations.
Coordinate communication between cross‑functional teams to ensure timely updates and alignment on process initiatives.
Collect and organize data from various departments to support process improvement projects.
Use Microsoft Excel to maintain tracking sheets, update dashboards, and prepare summary reports for leadership.
Help create and maintain standardized templates, workflows, and training materials for newly implemented processes.
Support pilot programs by coordinating logistics, gathering feedback, and documenting results.
Monitor progress on assigned tasks and escalation issues to the Process Improvement Manager as needed.
Qualifications
Associate’s degree in Business Administration, Operations, or related field (Bachelor’s preferred).
Certifications in process improvement (Lean, Six Sigma) or change management are a plus.
1–3 years of experience in an administrative, coordination, or support role.
Exposure to process improvement or project coordination in retail, real‑estate development, or design & construction is preferred.
Skills
Proficiency in Microsoft Excel (pivot tables, basic formulas, charts) and Microsoft Office Suite.
Strong organizational and time‑management skills to handle multiple priorities.
Excellent communication and interpersonal skills for cross‑functional collaboration.
Detail‑oriented with the ability to maintain accurate records and documentation.
Familiarity with project management tools (e.g., Asana, Smartsheet) and process mapping tools (e.g., Visio, Lucidchart) is a plus.
Microsoft PowerPoint (communication to leadership and training material creation)
Microsoft Excel (tracking, reporting)
Microsoft Office Word and OneNote (documentation)
Microsoft Copilot and other language models
Additional Software Familiarity
Project management tools (Asana, Smartsheet) – basic usage
Process flow‑mapping tools (Microsoft Visio, Lucidchart, Miro) – basic exposure
Benefits
Competitive pay
Unrivaled company culture
Medical, dental and vision plans
Exclusive discounts and perks, including an AutoZone in‑store discount
401(k) with company match and Stock Purchase Plan
AutoZoners Living Well Program for free mental health support
Opportunities for career growth
Additional Benefits For Full‑Time AutoZoners
Paid time off
Life, short‑ and long‑term disability insurance options
Health Savings and Flexible Spending Accounts with wellness rewards
Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ.
AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories.
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