Registration Specialist II - Cox South Emergency Room
CoxHealth, Springfield, MO, United States
Facility
CoxHealth South: 3801 S National Ave, Springfield, Missouri, 65807 Department
1133 Patient Registration Scheduled Weekly Hours
36 Hours
Varied Work Shift
Night Shift (United States of America) Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) Job Description
The Registration Specialist is responsible for assisting patients during the on‑site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department. Education
Required: High school diploma or equivalent Experience
Preferred: At least 1-2 years prior registration experience Skills
Proficient in using computers and computer systems Excellent customer service skills and ability to work with the public and co‑workers Excellent verbal and written communication skills Ability to multi‑task in a fast‑paced environment Able to work independently and collaboratively in a team
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CoxHealth South: 3801 S National Ave, Springfield, Missouri, 65807 Department
1133 Patient Registration Scheduled Weekly Hours
36 Hours
Varied Work Shift
Night Shift (United States of America) Benefits
Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week) Job Description
The Registration Specialist is responsible for assisting patients during the on‑site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department. Education
Required: High school diploma or equivalent Experience
Preferred: At least 1-2 years prior registration experience Skills
Proficient in using computers and computer systems Excellent customer service skills and ability to work with the public and co‑workers Excellent verbal and written communication skills Ability to multi‑task in a fast‑paced environment Able to work independently and collaboratively in a team
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