Police Records Specialist I
City of Boca Raton, Boca Raton, FL, United States
The Police Records Specialist I is an administrative support position responsible for advanced technical, clerical and customer service work related to the intake, maintenance, processing, dissemination, and retention of police records. Under the direct supervision of the Police Records management Supervisor, the Police Records Specialist I perform a variety of police records and information systems work in response to internal and external requests requiring the application of communication skills and considerable knowledge of departmental operations and procedures, State of Florida Public Records Law, Marsy’s Law, and the Federal Privacy Act.
Answers telephone and receives customers at the front desk.
Handles a variety of confidential information
Collects money for the sale of forms, copies of reports, etc.
Processes and files accident reports, citations, and arrests with the appropriate agencies
Performs criminal history research, compiles, and updates records
Releases records to the public and other agencies following state and federal guidelines, both in-person and through the Just FOIA system
Maintains accurate records in the Records Management System (RMS)
Fingerprints internal and external customers
Reviews a variety of police related data for accuracy and completeness
Assists in the preparation of periodic and special reports
Collects, sorts, and distributes incoming mail for Police Services
Enters emergency notifications into the CAD system
Accepts and distributes subpoenas for departmental employees
Related tasks as required
Knowledge Of
Modern office procedures, systems, and equipment Department programs, policies and procedures and applicable state statutes. State and Federal laws relating to records management and the dissemination of public and private information Skilled In
Microsoft Office software and the ability to acquire competency in the use of departmental computer applications Public Unit Performance Objectives 1 — 10, including operations of Front and Second Window, Records Security and Accessibility, Mail procedures, Local Records Check, Fingerprints, Cash Register Operations, processing Subpoenas, and Just FOIA system Ability To
Prioritize and keep accurate and detailed records Follow oral and written directions Communicate with the general public, both written and orally, to resolve requests and maintain records best practices Establish and maintain effective working relationships with other City personnel and the public as necessary Solve problems logically and efficiently High School Diploma or GED OR Any combination of education and experience equivalent to graduation from high school AND One (1) year of complex administrative or clerical work experience which includes the receipt, processing, storage, and retrieval of a high volume of records and the operation of workflow management systems and/or record retention Possession of a valid State of Florida Class “E” driver’s license Preferred Qualifications
Previous experience handling confidential information or experience working in a public safety work environment FCIC and NCIC Certification OR must be able to obtain FCIC and NCIC certification within the first six (6) months of employment Post Offer Pre-employment Screening Requirements
Criminal Background Check Employment Verification Reference Checks Motor Vehicles Report (MVR) Check Certification/License Verification Credit Check Fingerprinting Polygraph Neighborhood Check Drug and Alcohol Screen
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Modern office procedures, systems, and equipment Department programs, policies and procedures and applicable state statutes. State and Federal laws relating to records management and the dissemination of public and private information Skilled In
Microsoft Office software and the ability to acquire competency in the use of departmental computer applications Public Unit Performance Objectives 1 — 10, including operations of Front and Second Window, Records Security and Accessibility, Mail procedures, Local Records Check, Fingerprints, Cash Register Operations, processing Subpoenas, and Just FOIA system Ability To
Prioritize and keep accurate and detailed records Follow oral and written directions Communicate with the general public, both written and orally, to resolve requests and maintain records best practices Establish and maintain effective working relationships with other City personnel and the public as necessary Solve problems logically and efficiently High School Diploma or GED OR Any combination of education and experience equivalent to graduation from high school AND One (1) year of complex administrative or clerical work experience which includes the receipt, processing, storage, and retrieval of a high volume of records and the operation of workflow management systems and/or record retention Possession of a valid State of Florida Class “E” driver’s license Preferred Qualifications
Previous experience handling confidential information or experience working in a public safety work environment FCIC and NCIC Certification OR must be able to obtain FCIC and NCIC certification within the first six (6) months of employment Post Offer Pre-employment Screening Requirements
Criminal Background Check Employment Verification Reference Checks Motor Vehicles Report (MVR) Check Certification/License Verification Credit Check Fingerprinting Polygraph Neighborhood Check Drug and Alcohol Screen
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