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Senior CX Strategy Advisor, Issue Management

Blue Cross and Blue Shield of North Carolina, Durham, NC, United States


A leading health benefits company is seeking a Senior Strategic Advisor for Customer Experience in Durham, NC. This role involves developing strategies to enhance customer experience and address issues efficiently. The ideal candidate will have a Bachelor’s degree, at least 5 years of related experience, and strong analytical and leadership skills. This position offers a hybrid work model with competitive benefits, including health coverage and tuition reimbursement. Salary range: $89,174.00 - $142,679.00. #J-18808-Ljbffr