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Indirect Tax Manager - Hybrid

BMC Software, Inc., Granite Heights, WI, United States


You may occasionally be required to travel for business

Description and Requirements At

BMC Helix , we don’t do ordinary. We’re the

AI-native engine

behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of

curious minds, creative thinkers, and courageous builders

who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first

Agentic AI platform

empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Position Summary Manager, Indirect Tax, is a key contributor to BMC Helix's tax function, combining technical indirect tax expertise with a strong command of tax technology and automation. Reporting to the VP of Tax, this role owns end-to-end indirect tax compliance operations, including sales and use tax, property tax, business licenses, and other indirect tax across a multi-state footprint, while actively driving process modernization through tax technology platforms and automation tools.

This role partners closely with the Order Management, Sales, and Procurement teams to embed sound tax treatment into daily operations and strategic initiatives and is expected to serve as an internal champion for tax technology adoption and continuous improvement.

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Key Pillars of Impact

Business Advisory – Deliver indirect tax guidance on transactions, contracts, and business initiatives across all product lines.

Compliance and Governance – Manage a scalable, multi-state compliance framework that keeps pace with evolving regulatory requirements.

Transformation & Modernization – Champion tax technology tools, drive automation initiatives, and modernize end-to-end tax workflows.

Key Responsibilities Indirect Tax Compliance & Operations

Lead preparation and timely submission of sales & use tax, property tax, business license, and miscellaneous indirect tax filings across multiple states.

Assist with VAT and GST compliance as needed for international entities.

Oversee exemption and resale certificate management, ensuring documentation integrity and audit readiness.

Perform account reconciliations related to indirect taxes and resolve discrepancies tied to the general ledger.

Serve as the primary point of contact for state and local tax audits, inquiries, and information requests.

Track legislative changes, rate updates, and evolving compliance requirements; assess operational impact across the business.

Serve as the in-house subject matter expert on tax determination and compliance platforms.

Lead or support ERP tax module configuration (Oracle, or similar), including system upgrades, tax engine integrations, and testing of new workflows.

Identify and implement automation opportunities across the indirect tax compliance lifecycle, from data extraction and return preparation to filing and reconciliation.

Partner with IT and Finance Systems teams to ensure tax technology infrastructure is scalable, well‑documented, and aligned with business changes.

Evaluate and implement new tax technology tools as the business grows, including platforms supporting e‑invoicing, real‑time reporting, and digital compliance.

Build and maintain data pipelines and reporting dashboards that provide real‑time visibility into tax liabilities, filing status, and audit exposure.

Business Advisory & Cross‑Functional Collaboration

Provide technical guidance on indirect tax consequences of proposed transactions, new products, and business model changes.

Collaborate cross‑functionally with Accounting, Legal, Sales, and Operations to ensure tax considerations are embedded in contracts, pricing, and systems.

Support tax due diligence in M&A or acquisition scenarios, including evaluation of indirect tax exposures and integration of acquired entities.

Analyze legislative updates and communicate operational impacts to relevant business stakeholders.

Qualifications & Experience

Bachelor’s degree in accounting, finance, or a related field.

4–6 years of progressive indirect tax experience at a large multinational company or public accounting firm.

Demonstrated hands‑on experience with Vertex O Series or a comparable tax determination platform (e.g., Avalara, ONESOURCE).

Experience in software, SaaS, or technology business models, including familiarity with digital goods and services taxability a plus.

Exposure to VAT/GST compliance for international entities.

Proficiency in data analytics tools (Power BI, Alteryx, or similar) applied to tax workflows a plus.

Why Work Here? We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference. We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves—and support others doing the same. Whether you’re remote or in‑office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.

EEOC Statement Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.

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