VOC Insights Manager — Customer Experience Strategy

A leading utility provider in Joplin, MO seeks a Manager of Voice of the Customer Insights. The role focuses on developing and executing customer satisfaction programs to enhance services and operational efficiency. Responsibilities include managing a team, analyzing data for insights, and collaborating across departments. Candidates should have a Bachelor's degree and over 5 years of relevant experience. A comprehensive benefits package, including health coverage and a 401K plan, is offered along with competitive pay. #J-18808-Ljbffr