HVAC SALES / SERVICE MANAGER
Goettl Air Conditioning & Plumbing, Phoenix, AZ, United States
HVAC Sales / Service Manager
Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. Check us out at Goettl.com HVAC Service Managers are responsible for leading technicians and directly driving revenue through strong sales execution. This role owns sales performance across all HVAC channels and is accountable for achieving budgeted gross profit, increasing average ticket, improving close rates, and supporting and closing equipment and repair sales when needed. This is a sales leadership role with direct responsibility for revenue production, not solely a technical or administrative position. This is a full time salaried position with opportunity for a strong commission plan! Why Choose a Career at Goettl: Earn More, Work Smart Salaried pay plus commission Comprehensive Benefits Medical, dental, vision, and life insurance 401(k) with Company Match Build long-term financial security Career Development 90% of field employees receive weekly training; 25% are promoted from within Work-Life Balance Paid time off and limited on-call rotations Uniform & Boot Allowance Professional and safe field attire provided Nationwide Growth Career mobility across multiple locations What You'll Do: Own HVAC sales performance from lead to close, including revenue, average ticket, and close rate Coach and develop technicians into high-performing sales professionals through ride-alongs, debriefs, and weekly training Support and close equipment and repair sales (in-home, phone, or virtual) when needed Drive revenue growth by improving conversion rates, pricing strategy, and sales execution Rehash and follow up on unsold estimates to capture additional revenue opportunities Ensure every customer receives multiple solution options and a 5-star experience Guide system design decisions to align customer needs with high-value solutions Track, review, and manage branch-level sales performance and KPIs Oversee estimates, financing options, and deal completion to ensure a smooth customer experience Maintain accountability across the team for performance, time management, and results Ensure accurate job documentation and adherence to company processes and compliance standards Requirements: Proven track record of achieving or exceeding HVAC sales targets (revenue, average ticket, close rate) Strong ability to close equipment and repair sales (in-home and remote) Experience coaching and developing technicians to improve sales performance Demonstrated ability to drive KPI performance across a team Strong communication and leadership skills, including training and group facilitation Highly organized with the ability to manage multiple priorities in a fast-paced environment Proficient with business systems and technology (ServiceTitan experience a plus) Valid driver's license with a clean driving record Ability to pass a background check and drug screening Authorized to work in the United State Preference will be given to the candidates with the following skillsets: 3+ years sales experience 3+ years of experience in HVAC 3+ years of experience in a manager role Service Titan experience Goettl is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind!
Goettl is the total home comfort solution provider, enhancing the quality of life in the communities we serve. Founded in 1939 by Gust and Adam Goettl, their commitment to providing quality and reliable service remains the cornerstone of the company's values to this day. Check us out at Goettl.com HVAC Service Managers are responsible for leading technicians and directly driving revenue through strong sales execution. This role owns sales performance across all HVAC channels and is accountable for achieving budgeted gross profit, increasing average ticket, improving close rates, and supporting and closing equipment and repair sales when needed. This is a sales leadership role with direct responsibility for revenue production, not solely a technical or administrative position. This is a full time salaried position with opportunity for a strong commission plan! Why Choose a Career at Goettl: Earn More, Work Smart Salaried pay plus commission Comprehensive Benefits Medical, dental, vision, and life insurance 401(k) with Company Match Build long-term financial security Career Development 90% of field employees receive weekly training; 25% are promoted from within Work-Life Balance Paid time off and limited on-call rotations Uniform & Boot Allowance Professional and safe field attire provided Nationwide Growth Career mobility across multiple locations What You'll Do: Own HVAC sales performance from lead to close, including revenue, average ticket, and close rate Coach and develop technicians into high-performing sales professionals through ride-alongs, debriefs, and weekly training Support and close equipment and repair sales (in-home, phone, or virtual) when needed Drive revenue growth by improving conversion rates, pricing strategy, and sales execution Rehash and follow up on unsold estimates to capture additional revenue opportunities Ensure every customer receives multiple solution options and a 5-star experience Guide system design decisions to align customer needs with high-value solutions Track, review, and manage branch-level sales performance and KPIs Oversee estimates, financing options, and deal completion to ensure a smooth customer experience Maintain accountability across the team for performance, time management, and results Ensure accurate job documentation and adherence to company processes and compliance standards Requirements: Proven track record of achieving or exceeding HVAC sales targets (revenue, average ticket, close rate) Strong ability to close equipment and repair sales (in-home and remote) Experience coaching and developing technicians to improve sales performance Demonstrated ability to drive KPI performance across a team Strong communication and leadership skills, including training and group facilitation Highly organized with the ability to manage multiple priorities in a fast-paced environment Proficient with business systems and technology (ServiceTitan experience a plus) Valid driver's license with a clean driving record Ability to pass a background check and drug screening Authorized to work in the United State Preference will be given to the candidates with the following skillsets: 3+ years sales experience 3+ years of experience in HVAC 3+ years of experience in a manager role Service Titan experience Goettl is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind!