Senior Business Analyst
Genesis Capital LLC, Sherman Oaks, CA, United States
Senior Business Analyst
Genesis Capital (the "Company") is one of the largest business purpose lenders in the country, focused on providing commercial real estate financing solutions to real estate developers who buy, renovate, and sell single-family and/or multi-family residential real estate. The Company is a subsidiary of Rithm Capital (parent company), a publicly traded mortgage real estate investment trust. We are seeking a strategic and meticulous Senior Business Analyst with deep experience in financial services, loan origination process and systems, and enterprise system implementations. This role will be instrumental in driving product enhancements, leading the optimization of business processes, and bridging the gap between stakeholders and technology teams. Principal duties include partnering with stakeholders to gather, analyze, and document business requirements. Leading discovery sessions and translating conceptual customer requirements into functional requirements through use of flow charts, work items, and/or other forms of documenting requirements to be used by the implementation teams. Conducting gap analyses and recommending scalable solutions aligned with business goals. Supporting UAT planning, execution, and defect triage. Leading business analysis for loan origination platforms and related integrations. Collaborating with business and technology teams during system implementation phases, including configuration, testing, and deployment. Documenting and validating end-to-end processes for the CRM and loan origination systems. Monitoring platform performance and identifying opportunities for optimization with a customer-centric focus. Defining project impact, outcome criteria, and metrics to measure project KPIs. Coordinating with stakeholders such as Engineers, QA, Trainers to ensure flawless execution, roll out and adoption. Ensuring compliance with regulatory requirements in lending workflows and system design. Working with project managers and QA teams to create test plans and test scripts. Following change control processes to ensure scope and/or budget changes are communicated to and approved by appropriate stakeholders. Contributing to the product roadmap and executing backlog of projects/enhancements. Delivering engaging, informative, and well-organized presentations. Providing mentorship to other Business Analysts by reviewing deliverables, sharing best practices, and fostering professional development to ensure consistency and quality across projects. Education and experience to perform this job successfully include a Bachelor's Degree required, 10+ years of experience as a Business Analyst in financial services, preferably mortgage or lending, with at least 2 years in a lead or senior role. Previous experience managing and/or leading others. Proven ability to write clear user stories, acceptance criteria, and process documentation. Strong understanding of MS Dynamics and/or Salesforce CRM Systems. Experience with loan origination systems (LOS) such as nCino, Moody's, Encompass, or similar platforms. Proven track record in system implementation projects, including requirements gathering, testing, and post-implementation support. Pro-active, self-starter with high level of organizational ability and attention to detail. Must be able to multi-task, work successfully under pressure, and effectively manage time and workload. Experience with Agile/Scrum methodologies. Excellent communication and stakeholder management skills.
Genesis Capital (the "Company") is one of the largest business purpose lenders in the country, focused on providing commercial real estate financing solutions to real estate developers who buy, renovate, and sell single-family and/or multi-family residential real estate. The Company is a subsidiary of Rithm Capital (parent company), a publicly traded mortgage real estate investment trust. We are seeking a strategic and meticulous Senior Business Analyst with deep experience in financial services, loan origination process and systems, and enterprise system implementations. This role will be instrumental in driving product enhancements, leading the optimization of business processes, and bridging the gap between stakeholders and technology teams. Principal duties include partnering with stakeholders to gather, analyze, and document business requirements. Leading discovery sessions and translating conceptual customer requirements into functional requirements through use of flow charts, work items, and/or other forms of documenting requirements to be used by the implementation teams. Conducting gap analyses and recommending scalable solutions aligned with business goals. Supporting UAT planning, execution, and defect triage. Leading business analysis for loan origination platforms and related integrations. Collaborating with business and technology teams during system implementation phases, including configuration, testing, and deployment. Documenting and validating end-to-end processes for the CRM and loan origination systems. Monitoring platform performance and identifying opportunities for optimization with a customer-centric focus. Defining project impact, outcome criteria, and metrics to measure project KPIs. Coordinating with stakeholders such as Engineers, QA, Trainers to ensure flawless execution, roll out and adoption. Ensuring compliance with regulatory requirements in lending workflows and system design. Working with project managers and QA teams to create test plans and test scripts. Following change control processes to ensure scope and/or budget changes are communicated to and approved by appropriate stakeholders. Contributing to the product roadmap and executing backlog of projects/enhancements. Delivering engaging, informative, and well-organized presentations. Providing mentorship to other Business Analysts by reviewing deliverables, sharing best practices, and fostering professional development to ensure consistency and quality across projects. Education and experience to perform this job successfully include a Bachelor's Degree required, 10+ years of experience as a Business Analyst in financial services, preferably mortgage or lending, with at least 2 years in a lead or senior role. Previous experience managing and/or leading others. Proven ability to write clear user stories, acceptance criteria, and process documentation. Strong understanding of MS Dynamics and/or Salesforce CRM Systems. Experience with loan origination systems (LOS) such as nCino, Moody's, Encompass, or similar platforms. Proven track record in system implementation projects, including requirements gathering, testing, and post-implementation support. Pro-active, self-starter with high level of organizational ability and attention to detail. Must be able to multi-task, work successfully under pressure, and effectively manage time and workload. Experience with Agile/Scrum methodologies. Excellent communication and stakeholder management skills.