B2B Logistics Specialist [Tempe, AZ]
Aston Carter, Tempe, AZ, United States
ESS Account Specialist
We are seeking a highly skilled and motivated Account Specialist to join the Enterprise Special Services (ESS) team. This role focuses on enhancing the shipper experience for vendors and sellers engaged with inbound transportation. You will play a crucial part in driving innovation and improving shipper performance metrics through direct interaction with shippers. Responsibilities Monitor, verify, and present data daily. Overcome transportation disruptions and other barriers in real-time. Identify root causes of transportation defects. Maintain daily logs on assigned shippers. Lead weekly calls with assigned shippers. Conduct Daily Business Review Stand-up calls. Essential Skills Account Management/Customer Service experience. Proficiency in Excel. Problem-solving skills, particularly in logistics, transportation, intermodal, and supply chain. Additional Skills & Qualifications Strong relationship-building and organizational skills. Effective communication skills. Experience in logistics, supply chain, or related industries. Basic data analytical skills. Experience in writing process improvement proposals. Entry-level knowledge of MS Excel. Interpersonal and customer service skills. Work Environment This position is 100% on-site, providing an excellent opportunity to work with top customers and gain valuable experience for potential future full-time employment. Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Apr 15, 2026.
We are seeking a highly skilled and motivated Account Specialist to join the Enterprise Special Services (ESS) team. This role focuses on enhancing the shipper experience for vendors and sellers engaged with inbound transportation. You will play a crucial part in driving innovation and improving shipper performance metrics through direct interaction with shippers. Responsibilities Monitor, verify, and present data daily. Overcome transportation disruptions and other barriers in real-time. Identify root causes of transportation defects. Maintain daily logs on assigned shippers. Lead weekly calls with assigned shippers. Conduct Daily Business Review Stand-up calls. Essential Skills Account Management/Customer Service experience. Proficiency in Excel. Problem-solving skills, particularly in logistics, transportation, intermodal, and supply chain. Additional Skills & Qualifications Strong relationship-building and organizational skills. Effective communication skills. Experience in logistics, supply chain, or related industries. Basic data analytical skills. Experience in writing process improvement proposals. Entry-level knowledge of MS Excel. Interpersonal and customer service skills. Work Environment This position is 100% on-site, providing an excellent opportunity to work with top customers and gain valuable experience for potential future full-time employment. Job Type & Location This is a Contract to Hire position based out of Tempe, AZ. Pay and Benefits The pay range for this position is $22.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave). Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Apr 15, 2026.