Director of Business Development
Revive BHS, Richmond, VA, United States
Benefits
401(k)
Competitive salary
Health insurance
Paid time off
DIRECTOR OF BUSINESS DEVELOPMENT Substance Use Disorder (SUD) PHP/IOP Program Greater Richmond Area, Virginia Full-Time | Exempt | Reports to: Executive Director/CEO
Responsibilities
Referral Development & Relationship Management
Identify, cultivate, and maintain relationships with referral sources including hospitals, detox facilities, emergency departments, primary care physicians, psychiatrists, EAP providers, courts, and community organizations.
Conduct regular in-person visits to referral partners throughout the Richmond metro area (including Henrico, Chesterfield, and surrounding counties).
Develop and execute a comprehensive outreach strategy targeting high-yield referral channels.
Track and analyze referral source data to identify trends, gaps, and opportunities for growth.
Census Growth & Strategic Planning
Set and achieve monthly, quarterly, and annual census and admissions targets in collaboration with the Executive Director.
Develop and implement a business development plan aligned with organizational growth goals.
Monitor the competitive landscape and adjust strategies to maintain and grow market share.
Collaborate with clinical and admissions teams to ensure a seamless referral-to-admission experience.
Participate in community events, health fairs, speaking engagements, and professional conferences to elevate brand awareness.
Marketing & Communications
Partner with marketing staff or vendors to develop collateral, digital content, and outreach materials that effectively communicate program offerings.
Represent the organization's brand with professionalism, integrity, and alignment with our mission and values.
Provide input on website content, social media strategy, and community communications.
Manage a CRM system to track outreach activities, referral contacts, and outcomes.
Leadership & Collaboration
Serve as a visible, engaged leader who models the values of the organization.
Provide regular reports to leadership on business development activities, pipeline status, and ROI.
May supervise business development coordinators or community outreach staff as the team grows.
Qualifications
Required
Bachelor's degree in healthcare administration, business, marketing, social work, psychology, or a related field.
Minimum 3–5 years of experience in healthcare business development, marketing, or community outreach, specifically in behavioral health or substance use disorder treatment.
Proven track record of building referral networks and achieving census/admissions goals.
Deep knowledge of the SUD continuum of care including detox, PHP, IOP, and outpatient levels.
Familiarity with the Greater Richmond healthcare landscape and community resources.
Excellent interpersonal, communication, and presentation skills.
Proficiency in CRM software and Microsoft Office Suite.
Valid Virginia driver's license and reliable transportation for regular field visits.
Preferred
Experience working in or with PHP/IOP programs.
Certified Alcohol and Drug Counselor (CADC) or other behavioral health credential.
Existing relationships with hospitals, EAPs, courts, or healthcare providers in the Richmond metro area.
Experience with commercial insurance, managed care, and utilization review processes.
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401(k)
Competitive salary
Health insurance
Paid time off
DIRECTOR OF BUSINESS DEVELOPMENT Substance Use Disorder (SUD) PHP/IOP Program Greater Richmond Area, Virginia Full-Time | Exempt | Reports to: Executive Director/CEO
Responsibilities
Referral Development & Relationship Management
Identify, cultivate, and maintain relationships with referral sources including hospitals, detox facilities, emergency departments, primary care physicians, psychiatrists, EAP providers, courts, and community organizations.
Conduct regular in-person visits to referral partners throughout the Richmond metro area (including Henrico, Chesterfield, and surrounding counties).
Develop and execute a comprehensive outreach strategy targeting high-yield referral channels.
Track and analyze referral source data to identify trends, gaps, and opportunities for growth.
Census Growth & Strategic Planning
Set and achieve monthly, quarterly, and annual census and admissions targets in collaboration with the Executive Director.
Develop and implement a business development plan aligned with organizational growth goals.
Monitor the competitive landscape and adjust strategies to maintain and grow market share.
Collaborate with clinical and admissions teams to ensure a seamless referral-to-admission experience.
Participate in community events, health fairs, speaking engagements, and professional conferences to elevate brand awareness.
Marketing & Communications
Partner with marketing staff or vendors to develop collateral, digital content, and outreach materials that effectively communicate program offerings.
Represent the organization's brand with professionalism, integrity, and alignment with our mission and values.
Provide input on website content, social media strategy, and community communications.
Manage a CRM system to track outreach activities, referral contacts, and outcomes.
Leadership & Collaboration
Serve as a visible, engaged leader who models the values of the organization.
Provide regular reports to leadership on business development activities, pipeline status, and ROI.
May supervise business development coordinators or community outreach staff as the team grows.
Qualifications
Required
Bachelor's degree in healthcare administration, business, marketing, social work, psychology, or a related field.
Minimum 3–5 years of experience in healthcare business development, marketing, or community outreach, specifically in behavioral health or substance use disorder treatment.
Proven track record of building referral networks and achieving census/admissions goals.
Deep knowledge of the SUD continuum of care including detox, PHP, IOP, and outpatient levels.
Familiarity with the Greater Richmond healthcare landscape and community resources.
Excellent interpersonal, communication, and presentation skills.
Proficiency in CRM software and Microsoft Office Suite.
Valid Virginia driver's license and reliable transportation for regular field visits.
Preferred
Experience working in or with PHP/IOP programs.
Certified Alcohol and Drug Counselor (CADC) or other behavioral health credential.
Existing relationships with hospitals, EAPs, courts, or healthcare providers in the Richmond metro area.
Experience with commercial insurance, managed care, and utilization review processes.
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