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Associate Risk Solutions Consultant (New England)

Hanover Insurance Company, Worcester, MA, United States


Associate Risk Solutions Consultant (New England) Worcester, MA, USA •

Boston, MA, USA

Job Description Our Risk Solutions team is currently seeking an

Associate Consultant

in our Worcester or Boston, MA locations. This is a full‑time, exempt role. Position is eligible for a fully remote arrangement.

POSITION OVERVIEW:

Conducts technical evaluations and loss analysis of prospective or existing policyholders. Identifies and analyzes exposures and controls. Will deliver consultative or technical support to policyholders. Initially many of the insureds surveyed will be in the small commercial or lower hazard middle market space.

IN THIS ROLE, YOU WILL:

Conduct field surveys on prospect and existing policyholders and writes reports for underwriting.

Perform loss analysis.

Create and follow up on essential recommendations.

Develop effective relationships with underwriting and agency partners that drives continual collaboration.

Participate in underwriting pipeline, new business, and renewal meetings to provide RS perspective regarding exposure and controls.

Communicates ideas or positions in a persuasive manner that build support, agreement, and commitment.

Key Measures of Success:

Quality of work product

Productivity and timeliness

Partnership with underwriting and agency partners

Innovative ideas and implementation for quality and efficiency gains

WHAT YOU NEED TO APPLY:

At least 1 year Risk Solutions/Loss Control field experience with a commercial lines national/regional insurance carrier or the completion of The Hanover trainee program.

B.S. degree preferred in a related field to include health and safety, science, engineering or equivalent.

Motivated self‑starter with demonstrated initiative; ability to work independently with minimal direction.

Strong to exceptional communication skills, both verbal & written

Strong to exceptional analytical & problem‑solving skills.

Demonstrated project management skills.

Ability to work in a dynamic environment on multiple projects, tasks or assignments.

Results focused.

Physical Demands and Work Environment:

Ability to use a personal computer and other standard office equipment.

Ability to work in a fast‑paced environment.

Ability to travel as necessary.

Ability to sit and/or stand for extended periods.

Ability to walk through customer buildings and facilities.

Ability to climb a ladder to various heights and maintain balance while performing work tasks.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job‑related functions and responsibilities that employees will be required to perform.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

Medical, dental, vision, life, and disability insurance

401K with a company match

PTO

Cultural Awareness Day in support of IDE

On‑site medical/wellness center (Worcester only)

The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.

Compensation:

The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short‑term incentive), long‑term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.

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