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County Social Services Director

Pitt County Government, Jefferson Village, NC, United States


General Statement of Duties This position serves as the administrative officer of the Department of Social Services and assumes the duties and responsibilities as assigned in the General Statutes of North Carolina.

Distinguishing Features of the Class Duties include directing managers/supervisors, professional, paraprofessional, and support staff in the delivery of agency services, providing leadership and direction for program development, establishing program standards, and monitoring and evaluating quality of service delivery systems. The Director reports to the local board of social services and serves as Executive Officer and secretary to the Social Services Board.

Illustrative Examples of Work

Responsible for developing and managing department budget of over $20M

Maintains direct involvement in staffing and personnel issues

Serves as the principal spokesperson for the agency relative to program issues.

Participate in monthly Director Meetings – in person and virtually

Represents the agency with government officials, other human services providers, and a variety of advocacy groups to influence the decision-making process to ensure adequate resources for program maintenance and expansion.

Maintain strong understanding of policies, legislative changes that impact the department – such as federal HR1 in order to clearly communicate impact and guide departmental operations.

Member of the EOC and responsible for staffing mass care shelter operations in designated county emergencies

Participate on community boards

Requires on-call and after hours work, providing consent and staffing for critical situations, and to attend meetings, trainings and representing the agency

Other duties as required.

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