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Senior Employee Benefits Account Manager

National African-American Insurance Association (NAAIA), Austin, TX, United States


Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as

Senior Employee Benefits Account Manager , a division of Marsh McLennan Agency (MMA).

A day in the life. As our

Senior Employee Benefits Account Manager , you'll build and maintain key client and carrier relationships, assist assigned clients and teammates with service questions related to administration, billing, claims issues and problem solving. You'll work with the Producer and/or Marketing Account Executive to monitor and manage the renewal process for assigned clients, provide analysis and recommendation of coverage needs, prepare/provide marketing information, complete the implementation process, schedule and conduct meetings, prepare and deliver forms to clients, attend seminars, classes and carrier meetings to stay up-to-date on products and legislative changes, and participate in other projects as needed.

Our future colleague.

Bachelor's degree or equivalent education and related training

5+ years of relevant insurance industry experience

Life & Health insurance license

Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems

Demonstrated proficiency in basic computer applications such as Microsoft Office Suite

Additional qualifications.

Advanced degree

Certification or designation

Experience with Requests for Proposal

Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Generous time off, including personal and volunteering

Tuition reimbursement and professional development opportunities

Hybrid Work

Charitable contribution match programs

Stock purchase opportunities

Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

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