
VP of Experience Research & Insights
JPMorgan Chase & Co., Columbus, OH, United States
A global financial services firm is seeking an Experience Research Vice President in Columbus, Ohio. You will lead the development and execution of research strategies to gather insights into user needs, driving product improvements. The role involves mentoring junior researchers, analyzing user data, and collaborating with cross-functional teams. Ideal candidates should have over 5 years of experience in user research, strong communication skills, and a deep understanding of both qualitative and quantitative methodologies. This is a unique opportunity to shape user experiences across a diverse range of products and services.
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