Bilingual Guest Relations
Randstad USA, Las Vegas, NV, United States
Randstad is seeking a high-energy, bilingual (English/Spanish) Guest Relations Professional to join a small team of tight-knit, family-oriented customer service representatives. This role is designed for a proactive communicator who thrives in a fast-paced environment and is ready to take the lead on a critical system implementation. You will play a key role in helping our valued members seamlessly transition and align their memberships to our new platform, ensuring an elite experience every step of the way.
Salary: $18 - $19 per hour
Shift: First
Work hours: 8 AM - 4 PM
Education: High School
Responsibilities
CRM Management:
Handle data entry, update customer memberships, and manage accounts within the company database.
Customer Support:
Act as the first point of contact via phone and email. Maintain high standards of phone etiquette.
Bilingual Communication:
Assist customers and handle correspondence fluently in both English and Spanish.
Office Operations:
Support the management team with daily administrative tasks to ensure the office runs efficiently.
Required Skills
Experience:
Proven experience using a CRM or similar customer database.
Communication:
Professional phone presence and the ability to write clearly in both English and Spanish.
Skills
Customer Relations
Bilingual
Phone etiquette
Customer Service
Qualifications
Years of experience: 2 years
Experience level: Experienced
Education: High School
Benefits Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
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Salary: $18 - $19 per hour
Shift: First
Work hours: 8 AM - 4 PM
Education: High School
Responsibilities
CRM Management:
Handle data entry, update customer memberships, and manage accounts within the company database.
Customer Support:
Act as the first point of contact via phone and email. Maintain high standards of phone etiquette.
Bilingual Communication:
Assist customers and handle correspondence fluently in both English and Spanish.
Office Operations:
Support the management team with daily administrative tasks to ensure the office runs efficiently.
Required Skills
Experience:
Proven experience using a CRM or similar customer database.
Communication:
Professional phone presence and the ability to write clearly in both English and Spanish.
Skills
Customer Relations
Bilingual
Phone etiquette
Customer Service
Qualifications
Years of experience: 2 years
Experience level: Experienced
Education: High School
Benefits Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
Equal Opportunity Employer Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
#J-18808-Ljbffr