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Parent Family Community Engagement Specialist

YMCA of Metropolitan Atlanta, Augusta, GA, United States


Nature and Scope The Parent Family/Community Engagement (PFCE) Specialist plans and coordinates the implementation of the Family and Community Engagement service area under the supervision of the PFCE Manager, in accordance with Head Start Performance Standards, local, state, and federal regulations.

Responsibilities

Ensure the PFCE program meets requirements of Head Start Performance Standards and understands the Parent, Family and Community Engagement Framework.

Advocate and collaborate with families and social service agencies such as mental health, law enforcement, and domestic violence intervention agencies to provide advocacy related to community issues that affect the families’ well‑being.

Monitor the implementation of PFCE activities for ensuring program compliance inclusive of:

The identification of family needs

The establishment of Family Partnership Agreements

Goal setting

Resource Development

Referrals, follow‑up, and counseling

Emergency assistance and crisis intervention

Home visits

The establishment of Community Partnership Agreements

The establishment of the Policy Council, Parent and Advisory Committees

Hiring of Family Services Staff

Budgets and documentation

Professional Development

Parent Curriculum

Parent Training Calendar

Volunteers

Data Integrity

In collaboration with Center Leadership, coordinate the implementation and monitoring of Parent Engagement events, resources, and information.

Review and update the Community Assessment.

Develop and maintain ongoing professional relationships with community providers and partners to facilitate parent and/or staff trainings around PRCE topics.

Actively seek new opportunities for collaboration, donations, and community‑based resources and information.

Develop and maintain planning and communication systems which assure that information is processed in a timely manner to parties needing information.

Prepare and disseminate required reports, including outcome measures showing measure of effort and measure of effect on parents, families, and the community.

Develop and oversee processes that ensure follow‑up of parent engagement and education issues.

Provide written Site Visit reports to Center Managers/Leaders and Supervisors.

Identify and provide technical assistance needed to Center Staff/Partners in the correction of problems identified through the monitoring process. Establish time frames for correction with appropriate staff and conduct follow‑up to ensure problems are corrected.

Monitor record‑keeping system to include reviewing program Family files for accuracy, generating and reviewing ChildPlus data, including PIR and ensuring confidentiality.

Organise and maintain an active and involved Policy Council/Parent Committees.

Develop service area Work Plans in conjunction with the Early Childhood Development service areas.

Monitor program Work Plans and develop monthly activities scheduled to ensure timely completion of service area tasks.

Support agency‑wide recruitment efforts.

Coordinate recruitment activities for children with disabilities in conjunction with the Disabilities/Mental Health Services Specialist.

Develop and facilitate the development of Community Partnership Agreements to reach more families and respond to the unmet needs of our families and reduce unnecessary duplication of services.

Develop tools and techniques for reaching out to eligible children and families.

Recruit, monitor and track volunteers and in‑kind contributions.

Participate in the agency’s Self-Assessment process.

Provide ongoing professional development/technical assistance to Family Service Staff and PFCE team in carrying out Family Services activities.

Establish a monitoring system including (but not limited to):

Conduct announced and unannounced file reviews

Support and monitor data entry procedures

Identify areas of improvement and develop recommendations

Identify, provide, and support trainings and technical assistance for Family Service Assistants

Provide written monitoring reports to the Family Service Assistant and Center Administrators

Develop monitoring reports

Requirements

Bachelor’s degree in social work and 3+ years of experience working in a social, human, or family services environment.

Must have strong conflict resolution, listening, communication and group facilitation skills.

Proficient in knowledge of social work principles, referral systems, family support and community advocacy.

Ergonomics Sitting, bending, stooping, standing, 15% repetitive keyboard work, seeing, verbal communications, lift to 25 pounds.

Employment Requirement

Ability to pass a pre‑employment background check including Criminal Record check, Drug Screening, motor vehicle record (MVR) and reference check according to company policy.

Must be legally eligible to work in the US without current or future sponsorship.

Location YMCA Collins Early Learning Center

The YMCA of Metropolitan Atlanta does not discriminate in employment opportunities or practices based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristics protected by law.

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