Leasing Specialist - Richmond, VA
Management Services Corporation, Richmond, VA, United States
Leasing Specialist - Richmond, VA
Summary/Objective
To market and lease rental units to maximize occupancy for apartment properties and support Management's marketing plan. To perform all duties of the position in a competent, professional and timely manner; and in accordance with Company Policies and Fair Housing Laws.
Essential Functions
Greet and assist residents, prospective residents and visitors promptly and courteously. Answer all telephones promptly and provide courteous assistance to callers; schedule appointments for prospects. Maintain office coverage.
Provide all residents, prospective residents and visitors with accurate information that pertains to the community, and the apartments. Keep all information up-to-date and maintain a file for historical information. Thorough knowledge of current rental rates, lease terms, specifications, locations and all property amenities and company policies.
Show and demonstrate apartments following proper show procedures. Pre-qualify prospective residents. Follow-up on all inquiries through telephone and written correspondence.
Process applications thoroughly and promptly according to the rental criteria, run credit reports for applicants, verify employment and housing references. Submit application to Property Manager for approval. Maintain considerate and timely contact with prospects and applicants.
Accept application fees, reservation deposits, move-in rent ensuring all rental and record keeping procedures are followed properly and carefully.
Prepare renewal and initial leases legible and accurately 24 hours prior to scheduled move-in. Review lease and resident information thoroughly with approved applicants prior to move-in.
Maintain satisfactory ratios in relation to telephone to visit, show to lease, conversion & TPA.
Keep the move-in calendar updated. Prepare move-in and renewal packets as required.
Input traffic activity information in MRI daily.
Inspect available and model apartments for show quality and maintenance work orders. Record description for pricing. Inspect rented apartments at least 48 hours prior to move-in date.
Position Type and Expected Hours of Work This is a full-time position; typical work hours and days are Monday – Friday 8:30 a.m. to 5:30 p.m., plus 1-2 Saturdays per month from 10:00 a.m. – 4:00 p.m. One day off during the week when working on Saturday.
Required Education and Experience
High School Diploma or equivalent
Previous marketing, sales, or customer service experience normally acquired by some work experience. Leasing experience not required.
Preferred Education and Experience
College Degree preferred but not required
2-3 years’ previous experience
Salary depends on skills and experience. The Caton Companies offer 401(k), excellent medical/dental coverage, as well as other benefits.
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To market and lease rental units to maximize occupancy for apartment properties and support Management's marketing plan. To perform all duties of the position in a competent, professional and timely manner; and in accordance with Company Policies and Fair Housing Laws.
Essential Functions
Greet and assist residents, prospective residents and visitors promptly and courteously. Answer all telephones promptly and provide courteous assistance to callers; schedule appointments for prospects. Maintain office coverage.
Provide all residents, prospective residents and visitors with accurate information that pertains to the community, and the apartments. Keep all information up-to-date and maintain a file for historical information. Thorough knowledge of current rental rates, lease terms, specifications, locations and all property amenities and company policies.
Show and demonstrate apartments following proper show procedures. Pre-qualify prospective residents. Follow-up on all inquiries through telephone and written correspondence.
Process applications thoroughly and promptly according to the rental criteria, run credit reports for applicants, verify employment and housing references. Submit application to Property Manager for approval. Maintain considerate and timely contact with prospects and applicants.
Accept application fees, reservation deposits, move-in rent ensuring all rental and record keeping procedures are followed properly and carefully.
Prepare renewal and initial leases legible and accurately 24 hours prior to scheduled move-in. Review lease and resident information thoroughly with approved applicants prior to move-in.
Maintain satisfactory ratios in relation to telephone to visit, show to lease, conversion & TPA.
Keep the move-in calendar updated. Prepare move-in and renewal packets as required.
Input traffic activity information in MRI daily.
Inspect available and model apartments for show quality and maintenance work orders. Record description for pricing. Inspect rented apartments at least 48 hours prior to move-in date.
Position Type and Expected Hours of Work This is a full-time position; typical work hours and days are Monday – Friday 8:30 a.m. to 5:30 p.m., plus 1-2 Saturdays per month from 10:00 a.m. – 4:00 p.m. One day off during the week when working on Saturday.
Required Education and Experience
High School Diploma or equivalent
Previous marketing, sales, or customer service experience normally acquired by some work experience. Leasing experience not required.
Preferred Education and Experience
College Degree preferred but not required
2-3 years’ previous experience
Salary depends on skills and experience. The Caton Companies offer 401(k), excellent medical/dental coverage, as well as other benefits.
#J-18808-Ljbffr