Commercial Escrow Assistant (In Office)
First American, Boston, MA, United States
Apply your administrative skills and support to your team as we lead the industry in transforming how commercial real estate transactions are completed. We value our culture and need energetic people who love the details while thriving in delivering exceptional customer experiences. First American is looking to add an Escrow Assistant to our growing commercial real estate team. In this role, you will work in a dynamic, fast‑paced setting supporting our Escrow team in various ways including customer support and administrative duties. This position plays a key role in transforming the commercial real estate experience by empowering our employees and customers to deliver next‑generation solutions and results.
What You'll Do:
Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow‑up.
Communicate regularly with customers during the escrow process; adapt communication style as needed.
Interpret various agreements as they relate to escrow closings.
Work with innovative technologies to enable escrow transactions and communicate with customers to provide a phenomenal customer experience.
What You'll Bring:
Exceptional at prioritizing time and workloads to meet established deadlines.
Passionate about helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships.
Problem solver who has strong organizational skills, is detail‑oriented and has a natural curiosity with an eagerness to learn.
Thrives in contributing to a team where we come together to deliver beyond customer expectations.
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
High school diploma or equivalent.
2+ years of escrow‑related experience preferred.
Benefits and Equal Opportunity First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other benefits such as an employee stock purchase plan.
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What You'll Do:
Assist in the escrow process for simple and complex commercial transactions such as preparing documents for closing, inputting closing statement information, and handling disbursement and follow‑up.
Communicate regularly with customers during the escrow process; adapt communication style as needed.
Interpret various agreements as they relate to escrow closings.
Work with innovative technologies to enable escrow transactions and communicate with customers to provide a phenomenal customer experience.
What You'll Bring:
Exceptional at prioritizing time and workloads to meet established deadlines.
Passionate about helping customers while maintaining a professional and positive attitude.
Excellent verbal and written communication with internal and external customers; uses various types of communication to meet customer expectations and build relationships.
Problem solver who has strong organizational skills, is detail‑oriented and has a natural curiosity with an eagerness to learn.
Thrives in contributing to a team where we come together to deliver beyond customer expectations.
Knowledge of MS Office suite and ability to quickly adapt to new software applications and technologies.
High school diploma or equivalent.
2+ years of escrow‑related experience preferred.
Benefits and Equal Opportunity First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401(k), PTO/paid sick leave and other benefits such as an employee stock purchase plan.
#J-18808-Ljbffr