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Showroom Consultant

Arizona Tile, Albuquerque, NM, United States


What We Offer

Safety 1st Organization

Competitive pay

Benefits: Medical, Dental, Vision, & More!

H.S.A or H.R.A with Company Contributions

401k Retirement Savings Program with discretionary employer match

Progressive career development and training

Employee assistance program

Paid Time Off (PTO) and Holiday Pay

Service recognition and awards

Family oriented environment with open communication, collaborative atmosphere, and team‑building events

What You Will Do As the Showroom Consultant, you will use design skills and product knowledge to assist customers in selecting the tile and granite products that will achieve their design and durability objectives.

Your Top Accountabilities In The Role

Greets and welcomes customers promptly and provides refreshments, where possible, to ensure the Showroom atmosphere is professional, warm, and inviting.

Assists and engages customers by using product knowledge to answer questions, assist with design ideas, and present product samples as needed.

Assists with showroom merchandizing to make products visually exciting, as well as ensure the showroom is professional, clean, and organized.

Develops and maintains product knowledge for stone, tile, rough goods, and chemicals.

Maintains and stays up to date with design trends as well as competitors and their products.

Prepares and stocks product samples with appropriate identification and information for customers.

Position Requirements

Education: High school diploma or equivalent.

Experience: 2+ years of retail sales experience within a professional environment. Prior experience with interior design helpful, but not required; product training is provided.

Functional Skills: Basic knowledge of design elements and concepts (size, proportion, color, balance, and light); ability to use a tape measure and sketch ideas on paper. Excellent organizational and planning skills with an ability to multi‑task with multiple customers and proactively offer solutions.

Technology Aptitude/Other: Basic computer skills working within Windows environment.

Language Skills: Excellent interpersonal skills with solid verbal and written communication abilities. Ability to speak effectively and professionally with internal/external customers, engage customers by active listening and providing solutions, read and interpret documents such as safety rules, operating instructions, and procedure manuals, and write routine reports and correspondence.

Core Behaviors: Safety Focused, Customer Driven, Conscientious, Strong Communication Skills, Hard Work Ethic, Ethical Integrity, Teamwork, and Tenacity. Demonstrates a positive can‑do attitude, has a friendly demeanor with excellent interpersonal skills.

Other Important Information

Reports To: Showroom Manager

Work Schedule: Monday – Friday; with ability to work Saturdays.

Work Environment: Frequently works in a retail environment open to the public. May work inside a climate‑controlled building and occasionally outdoors. May be in proximity to material handling equipment, including forklift, and packaged, cement‑based products such as grouts, cleaning, and sealing chemicals for tile and stone.

Physical Requirements: Regularly required to stand, walk, use hands to finger, handle and feel; and to talk and hear. Often required to reach with hands and arms; stoop, kneel, crouch or crawl. Occasionally required to climb or balance. Frequently lift and/or move up to 15 pounds and occasionally up to 25 pounds. Specific vision abilities include color vision, close vision, distance vision, and the ability to adjust focus.

We are an Equal Employment Opportunity Employer, Drug‑Free Workplace, and a participant of the E-Verify Program where required by state law. Requests for reasonable accommodation should be directed to Arizona Tile's Human Resource Department.

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