Event Associate
Andretti Indoor Karting & Games, Durham, NC, United States
Overview
Andretti Indoor Karting & Games is seeking an Event Associate to join the team. Experience with family entertainment centers is great, but not necessary – apply now!
Andretti Indoor Karting & Games is a fast-growing family entertainment company with locations across the US. We strive to deliver an exhilarating karting, immersive virtual reality, arcade, event spaces and restaurants experience in clean, welcoming venues.
Position Summary An Andretti Event Associate is a part-time role with the potential for earning tips. Event Associates are responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas and following Andretti Indoor Karting & Games high standards of quality guest satisfaction.
Key Responsibilities
Welcome visitors by greeting them in a friendly and positive manner.
Set up and break down event spaces per event contract, management and floor diagram.
Host entire event, supervise all activities and ensure guests are pleased with their visit.
Maintain proper food and beverage temperature, and correct utensils are used.
Pay attention to details, focus on guests, and understand event contracts.
Deliver energetic guest service with a sense of urgency.
Observe, instruct and monitor guests for safety and guideline adherence.
Assist with any guest recovery and ensure positive guest experiences.
Maintain constant working knowledge of Andretti brand, product and policies & procedures.
Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers.
Be aware and knowledgeable of facility emergency procedures.
Perform opening, running and closing department duties as assigned.
Prior guest service or hospitality experience is preferred.
Skills & Requirements
High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.
Physical Requirements
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs.
The ability to communicate quickly and accurately.
The work environment may include bright, dim or flashing lights and loud sounds.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.
#J-18808-Ljbffr
Andretti Indoor Karting & Games is a fast-growing family entertainment company with locations across the US. We strive to deliver an exhilarating karting, immersive virtual reality, arcade, event spaces and restaurants experience in clean, welcoming venues.
Position Summary An Andretti Event Associate is a part-time role with the potential for earning tips. Event Associates are responsible for anticipating guest needs and exceeding guest service expectations while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas and following Andretti Indoor Karting & Games high standards of quality guest satisfaction.
Key Responsibilities
Welcome visitors by greeting them in a friendly and positive manner.
Set up and break down event spaces per event contract, management and floor diagram.
Host entire event, supervise all activities and ensure guests are pleased with their visit.
Maintain proper food and beverage temperature, and correct utensils are used.
Pay attention to details, focus on guests, and understand event contracts.
Deliver energetic guest service with a sense of urgency.
Observe, instruct and monitor guests for safety and guideline adherence.
Assist with any guest recovery and ensure positive guest experiences.
Maintain constant working knowledge of Andretti brand, product and policies & procedures.
Communicate clearly and professionally while interacting enthusiastically with guests and fellow co-workers.
Be aware and knowledgeable of facility emergency procedures.
Perform opening, running and closing department duties as assigned.
Prior guest service or hospitality experience is preferred.
Skills & Requirements
High School Diploma or equivalent.
The desire and ability to be pleasant, upbeat and sociable throughout the workday.
Be able to work a varied schedule to include days, nights, holidays and weekends.
Physical Requirements
Walk or stand for extended periods of time.
Must be able to lift up to 15 lbs. on a regular and continuing basis.
Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50 lbs.
The ability to communicate quickly and accurately.
The work environment may include bright, dim or flashing lights and loud sounds.
Requires manual dexterity to use and operate all necessary equipment.
Be able to understand, follow and maintain safety standards at all times.
#J-18808-Ljbffr