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Marketing Representative

Sawnee Electric Membership Corporation, Cumming, GA, United States


Sawnee EMC is seeking qualified candidates for the position of

Marketing Representative . Requires: a bachelor’s degree in marketing, business, communication, or a related field, and a minimum of two (2) years related experience in a marketing, business, or electric utility environment. Responsible for developing and implementing programs, creating print and digital publications, assisting members with energy usage, natural gas, rebates, incentives, and promoting the Cooperative in the community. Seeking individual with excellent organizational, written and creative skills.

PURPOSE

To provide support to the Marketing Department and to all SEMC members.

To improve the operating efficiency of the cooperative.

To help achieve SEMC’s continued success through creative and effective marketing techniques.

Demonstrate an attitude that the job exists to effectively serve every SEMC member, and at every opportunity, the employee should strive to achieve increased member loyalty, satisfaction, and public support for SEMC.

QUALIFICATIONS

Bachelor’s degree from a four‑year college or university in Marketing, Business Administration, or a related field.

A minimum of two (2) years related utility experience; or a combination of education and work experience; or equivalent experience as solely determined by the Corporation.

REQUIRED SKILLS AND ABILITIES

Proficient level of competency and working knowledge of Windows, Microsoft Office, and NiSC iVUE to include ABS/CIS/OMS software and other software in use by the Corporation. Advanced working abilities developing spreadsheets and graphs, building and operating formulas, input into databases and constructing presentations.

Ability to communicate well with all departments of the Corporation, as well as members of the Corporation.

Excellent verbal, written and listening communication skills enabling successful communication of programs and products through public speaking engagements, face‑to‑face and telephone discussion, and written presentations.

Excellent interpersonal skills to interact productively with employees, members, and the public.

Excellent cognitive skills to maintain current knowledge on advances and changes in the electric utility industry as well as marketing concepts.

Excellent organizational skills to effectively plan and coordinate projects and goals, and to economize the utilization of both time and equipment.

Excellent creative skills to steadily produce innovative new ideas and solutions.

The position requires the ability to work under frequent deadline pressures, multiple changing priorities, and frequent interruptions, along with assisting members as needed.

Valid driver’s license.

Regular and reliable attendance record.

Flexible work hours as necessitated by circumstances, on‑call functions, and irregular work shifts.

Flexibility for irregular work hours, including evenings and weekends as necessitated by circumstances.

Position requires that this individual report in time of natural disaster and weather‑related emergency and recognizing that the Corporation (SEMC) is an electric utility.

Ability to work in a constant state of alertness and safe manner is an essential job function.

Requires the successful passing of SEMC’s post offer employment entrance background check, drug screens, and physical examination.

Proficient skill in Canva to design flyers, newsletters, and other materials as needed.

Complete data entry in Excel for certain Youth Scholarship programs and other related programs.

RESPONSIBILITIES

Assist the Director of Marketing by performing various tasks within the department that promote the Cooperative’s public image and enhance its public and community appearance.

Promote the cooperative and help attract new members in a competitive environment by building relationships with existing and new members.

Assist members with effective utilization of electricity, natural gas and rebates and incentives, and process orders.

Create and develop publications, brochures, advertisements and marketing concepts for the retention and expansion of corporate member base.

Work with Marketing staff and former SEMC members to update member records to ensure patronage capital is received.

Process and assist Marketing staff to enroll members into the Smart Savers program via online portal.

Provide support and assist in the preparation for SEMC’s Annual Meeting of Members.

Coordinate department events and manage certain aspects of events.

Respond to Marketing Department related emails and correspondence.

Process rebates and issue credit on member accounts.

Work with other sections and/or departments to ensure the expedient and proper handling of both internal and member‑oriented projects and requests.

Plan and promote new products and programs with the marketing team.

Propose creative concepts and solutions that aid in the day‑to‑day projects and activities of the corporation.

Record, route and maintain appropriate records.

Continuously strive to improve knowledge base through self‑study and outside course offerings.

PROFESSIONAL ACCOUNTABILITIES

This position reports directly to the Associate Vice President of Member Services.

This position does not have supervisory responsibilities or direct reports.

Requires reliable and accurate performance of duties, including decision‑making responsibilities.

Fulfill responsibilities in accordance with the organization’s policies and applicable laws.

Internal communication: internal members consist of all SEMC employees and assigned contract workers.

External communication: external members include all SEMC members, the public, as well as vendors, legal advisors, regulatory agencies, and professional organizations. Responsibilities include addressing complaints and resolving problems.

WORKING CONDITIONS

General office conditions with sedentary physical requirements. Regularly required to sit, speak and hear, use hands to key, grasp, handle or feel; reach with hands and arms.

Occasionally required to stand, walk, stoop, kneel, crouch, bend, or crawl.

Work performed within a cubical workstation, office environment with extended periods spent working with a computer and reading materials.

Requires lifting up to ten (10) pounds frequently and up to twenty‑five (25) pounds occasionally.

Vision requirement: close vision and ability to adjust focus.

Noise level typically moderate.

Sawnee EMC is an Equal Opportunity Employer including Disabled and Protected Veterans.

Sawnee EMC is a VEVRAA Federal Contractor.

Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions.

Drug Free Workplace.

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