Associate Director, Specialty Benefits
Blue Cross and Blue Shield of Massachusetts, Inc., Hingham, MA, United States
Job Overview
The Associate Director of Specialty Benefits; Sales and Account Management is a leadership role managing a team of new sales and account management associates. This individual is responsible for creating strategies to drive new sales and achieve retention results while fostering strong, long‑lasting broker and client relationships. They will lead a team of sales and account management professionals, develop and execute strategic sales plans, and ensure the delivery of exceptional customer service. The ideal candidate is a motivational leader with a proven track record in both sales and account management, capable of guiding a team to achieve and exceed targets.
This role is eligible for the Flex persona and is a hybrid position based out of the Hingham office. Associates within 50 miles of the office are expected to work in person two days a week.
Key Responsibilities Team Leadership & Development
Lead, mentor, and motivate a team of sales representatives and account executives.
Set clear sales goals and performance expectations for the team.
Recruit, train, and advise the sales team to ensure they meet revenue objectives.
Sales Strategy & Execution
Develop and implement strategic sales plans to expand the customer base and achieve company objectives.
Identify and pursue new business opportunities, including upselling and cross‑selling to existing clients.
Broker Relationship Management
Serve as the escalated point of contact for brokers, building and strengthening long‑term partnerships.
Support the team in addressing broker and customer needs and concerns effectively to ensure high levels of client satisfaction and retention.
Reporting & Analysis
Analyze sales performance data to inform forecasts and strategic decisions.
Product & Market Knowledge
Develop a deep understanding of the company’s products and services to effectively communicate value to clients.
Research consumer needs and market trends to identify how the company’s solutions can address them.
Qualifications
Eight or more years of experience in employee benefits sales management or a senior account management role (specifically ancillary lines such as life, disability, voluntary, etc.).
Proven success in the entire sales process, from lead generation to closing deals.
Excellent communication, interpersonal, and organizational skills.
Strong leadership and team management abilities.
Proficiency with CRM software (e.g., Salesforce) and other sales productivity tools.
Strong understanding of Microsoft software (Outlook, Excel, Powerpoint, Word).
A bachelor’s degree in business, marketing, or a related field is often preferred.
Minimum Education Requirements High school degree or equivalent required unless otherwise noted above.
Compensation & Benefits Salary Range: $144,270.00 – $176,330.00. This job is also eligible for variable pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits to eligible employees.
Location & Work Arrangement Location: Hingham, MA Employment Type: Full time
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This role is eligible for the Flex persona and is a hybrid position based out of the Hingham office. Associates within 50 miles of the office are expected to work in person two days a week.
Key Responsibilities Team Leadership & Development
Lead, mentor, and motivate a team of sales representatives and account executives.
Set clear sales goals and performance expectations for the team.
Recruit, train, and advise the sales team to ensure they meet revenue objectives.
Sales Strategy & Execution
Develop and implement strategic sales plans to expand the customer base and achieve company objectives.
Identify and pursue new business opportunities, including upselling and cross‑selling to existing clients.
Broker Relationship Management
Serve as the escalated point of contact for brokers, building and strengthening long‑term partnerships.
Support the team in addressing broker and customer needs and concerns effectively to ensure high levels of client satisfaction and retention.
Reporting & Analysis
Analyze sales performance data to inform forecasts and strategic decisions.
Product & Market Knowledge
Develop a deep understanding of the company’s products and services to effectively communicate value to clients.
Research consumer needs and market trends to identify how the company’s solutions can address them.
Qualifications
Eight or more years of experience in employee benefits sales management or a senior account management role (specifically ancillary lines such as life, disability, voluntary, etc.).
Proven success in the entire sales process, from lead generation to closing deals.
Excellent communication, interpersonal, and organizational skills.
Strong leadership and team management abilities.
Proficiency with CRM software (e.g., Salesforce) and other sales productivity tools.
Strong understanding of Microsoft software (Outlook, Excel, Powerpoint, Word).
A bachelor’s degree in business, marketing, or a related field is often preferred.
Minimum Education Requirements High school degree or equivalent required unless otherwise noted above.
Compensation & Benefits Salary Range: $144,270.00 – $176,330.00. This job is also eligible for variable pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well‑being benefits to eligible employees.
Location & Work Arrangement Location: Hingham, MA Employment Type: Full time
#J-18808-Ljbffr