Senior IT Helpdesk Specialist — Remote Support

A leading environmental services company in Boston is seeking a Senior Helpdesk Analyst to provide high-touch IT support to business units. Responsibilities include troubleshooting hardware and software issues, managing Service Requests, and assisting in system documentation. The ideal candidate will have strong experience with Windows, Microsoft products, and excellent customer service skills. The role requires an Associate's or Bachelor's degree or 5 years of experience. This position offers a competitive salary and comprehensive benefits. #J-18808-Ljbffr