
Senior CSM, Legal AI: Transform Workflows & Adoption
Thomson Reuters, New York, NY, United States
A leading legal information provider is seeking a Senior Customer Success Manager in New York City to engage with customers, drive adoption of AI solutions, and develop tailored strategies for success. The ideal candidate will have formal legal education or significant legal technology experience and over 5 years in Customer Success or similar roles. Responsibilities include creating success plans, engaging with senior executives, and ensuring customer satisfaction. The role offers flexibility and competitive benefits including remote work options.
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