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Customer Service Representative

Powder River Heating & Air Conditioning, Inc., Buffalo, WY, United States


Overview

Customer Service Representative | Part Time This is an in-office position supporting the administrative team with answering phones, talking with customers that come into our location, writing service tickets, collecting payment from over the phone and in-person, digital filing and providing excellent customer service! Pay:

$16.00 per hour Hours:

9:00am to 2:00pm | Part-Time Schedule:

Monday through Friday Powder River Heating & Air Conditioning | Buffalo WY We provide premium maintenance, installation, and repair service of heating and cooling systems and plumbing services for both residential homeowners, commercial properties and industrial settings in Gillette, Buffalo, and Sheridan WY. Proudly serving our local communities since 1979!

What we have to offer

Positive work environment

Supportive management team

Locally owned & operated

Essential Job Duties

Answering incoming calls and making outbound calls

Greeting customers

Composing service tickets

Collecting payment over the phone & in-person

Uploading documents to SharePoint

Completing deposits daily

Filing

Assisting officer personnel

Qualifications / Skills

Stellar customer service skills

Excellent and interpersonal communication skills

The ability to cultivate and maintain strong relationships with clients and employees

A clear and professional speaking voice as phones are a huge part of the position

Able to type 40+ WPM with accuracy

Data entry, filing, and other general office duties

Knowledge of MS Outlook, MS Office Suite, specifically Word, Excel, and Adobe

Strong organizational skills and high attention to detail

High school Diploma or equivalent

Pass background and drug screen

Website: www.powderriverheating.com

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