Customer Service Representative
Dacotah Bank, Bismarck, ND, United States
Overview
As a Customer Service Representative (CSR) at Dacotah Bank, you connect with customers to build trusted relationships and help them achieve their financial goals. In this role you will assist customers with general banking transactions such as deposits, withdrawals, loan payments, and inquiries. The position offers skills and development that can lead to promotion to higher levels and more complex activities such as opening and maintaining deposit accounts for consumers and businesses. The ideal candidate is organized, self‑motivated, productive, detail oriented, and can provide exceptional customer service.
Dacotah Bank invests deeply in the communities we serve and in our employees and their families – personally, professionally, and financially. As a CSR you will receive valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement.
Essential Functions
World Class Customer Service
Develop Customer Relationships
Manage Retail Transactions
Deposit Products and Services
Access other products and services
Experience, Skills, And Qualifications
Cash handling, customer service, sales and/or banking experience preferred
Excellent interpersonal skills; able to communicate both in person and over the phone
Detail‑oriented and thorough with a focus on accuracy
Self‑motivated, with an aptitude and willingness to learn and utilize various software applications
Must be 18 years of age or older
High school diploma/GED required (Associate degree in a business‑related field preferred)
Benefits We offer the opportunity for career growth and development in a professional and pleasant working environment, a competitive salary and an exceptional benefits package including:
Health insurance – Dacotah Bank pays 100 % of premium, family and individual coverage
Dental insurance – Dacotah Bank pays 100 % of premium, family and individual coverage
Health Savings Account
Life insurance for the employee and family
Paid vacation and sick time
Retirement plan options
Additional perks and benefits
#J-18808-Ljbffr
Dacotah Bank invests deeply in the communities we serve and in our employees and their families – personally, professionally, and financially. As a CSR you will receive valuable training and development in multiple aspects of your role that will help you grow your career and open doors for advancement.
Essential Functions
World Class Customer Service
Develop Customer Relationships
Manage Retail Transactions
Deposit Products and Services
Access other products and services
Experience, Skills, And Qualifications
Cash handling, customer service, sales and/or banking experience preferred
Excellent interpersonal skills; able to communicate both in person and over the phone
Detail‑oriented and thorough with a focus on accuracy
Self‑motivated, with an aptitude and willingness to learn and utilize various software applications
Must be 18 years of age or older
High school diploma/GED required (Associate degree in a business‑related field preferred)
Benefits We offer the opportunity for career growth and development in a professional and pleasant working environment, a competitive salary and an exceptional benefits package including:
Health insurance – Dacotah Bank pays 100 % of premium, family and individual coverage
Dental insurance – Dacotah Bank pays 100 % of premium, family and individual coverage
Health Savings Account
Life insurance for the employee and family
Paid vacation and sick time
Retirement plan options
Additional perks and benefits
#J-18808-Ljbffr