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Human Resources Specialist - Corporate

Lindt & Sprüngli (North America) Inc., Kansas City, MO, United States


Lindt & Sprüngli is a Swiss chocolate manufacturer and recognized as a global leader in the market for premium chocolate, offering a large selection of products around the world. Lindt & Sprüngli looks back on a long-standing tradition of 175 years during which it has become known as one of the most innovative and creative companies making premium chocolate under the key brand Lindt.

Lindt & Sprüngli (North America) Inc. is the holding company of the US family of companies Ghirardelli Chocolate Company, Lindt & Sprüngli (USA) Inc. and Russell Stover Chocolates Inc. Lindt & Sprüngli (North America) Inc. offers a shared-services model acting as the Center of Excellence for the North American market by providing world‑class Supply Chain, Project Management, Information Technology, and additional business services to the local entities.

This is an exciting time to join our company as we are further accelerating the success story and market expansion over the next years. High performing, entrepreneurial, result driven and passionate employees are key success factors for Lindt & Sprüngli. We are warmly welcoming ambitious talents to join us.

What Lindt & Sprüngli offers:

A highly passionate team driven for success

A fast‑changing business environment and entrepreneurial mindset

Central and prime office location in Kansas City next to the Plaza

US or international career opportunities within the Lindt Group

Opportunities to be involved in employee committees

A flexible work environment offering a hybrid model

Market competitive compensation, annual bonus and benefits

And of course – delicious premium chocolate!

Lindt & Sprungli wants employees who align to our core values:

Excellence: You have passion for what you are doing and strive for excellence

Innovation: You are constantly looking for new and better ways to deliver success

Entrepreneurship: You are empowered and accountable for your actions and results

Responsibility: You act with integrity and treat everyone with respect

Collaboration: You support your colleagues across disciplines, business segments and geographies

Job Description Summary: The HR Specialist provides administrative and operational support for Lindt & Sprüngli North America across payroll, benefits, and employee data processes. This role processes biweekly payroll, benefit enrollments and qualifying events, supports benefits billing, prepares recurring reports, maintains documentation, and is responsible for ensuring employee information is accurate and up to date. The Specialist works closely with the HR Manager to keep day‑to‑day processes running smoothly and to support team members with routine questions and requests.

Essential Functions

Biweekly Payroll:

Manage biweekly payroll by reviewing data, entering updates for new hires, terminations, and compensation changes, and ensuring all supporting documentation is saved and organized.

Benefits Administration:

Responsible for benefit and retirement plan administration, including enrollments, qualifying life events, and other updates into the HRIS and vendor systems, ensuring accuracy and timely processing.

HR Support:

Mange HR functions including pre‑employment, onboarding, new hire orientation, and offboarding processes for both onsite and remote employees.

Open Enrollment:

Support the annual open enrollment process, including communication delivery, system testing, employee support, election monitoring, and enrollment audits.

Leave Administration:

Primary resource PTO tracking, and leave administration.

Unemployment Insurance:

Track unemployment insurance tax rate notices and ensure updates in relevant systems.

Unemployment Claims:

Respond to unemployment claims and verify employment information as requested.

Audits & Reporting:

Partner with third‑party auditors and administrators, to perform annual carrier audits, compliance testing, and required reporting and filings, including medical, dental, vision, 401(k), and ACA.

Compliance Reporting:

Handle compliance reporting, such as EEO‑1, OSHA logs, or other government‑mandated reports.

Year‑end Payroll:

Responsible for year‑end payroll administration, including tax document preparation and reconciliation.

HRIS:

Maintain and update the HR information system on a daily basis to reflect new hires, employee status changes, including but not limited to, pay rate changes, promotions, department transfers, title changes, and personal information changes.

Ensure ongoing data integrity of HR Systems through various HR, benefits, payroll and compliance audits through the reporting and monitoring of data input/output to track data entry errors, process adherence, and make recommendations for process improvements.

Perform other HRIS‑related duties as assigned, including process improvement, system optimization, and special projects.

Serve as a resource for employees by answering questions related to payroll and benefits; provide timely and consistent follow‑up.

Create and submit routine and ad hoc reports in accordance with internal policies, sustainability metrics, and internal compliance requirements (LICS).

Perform other related duties as required and assigned.

Basic Qualifications

Associate degree or bachelor’s degree in a related field

2 years benefits administration experience

2 years payroll processing experience

Demonstrated expertise in HRIS management (ADP & Workday)

Ability to maintain confidential, sensitive, and proprietary information

Effective customer service acumen

Ability to work independently and effectively while multitasking in a team environment with limited resources

Proficient in Microsoft Office Suite and a variety of office equipment

Strong oral and written communication skills, and interpersonal skills

Lindt & Sprüngli (North America) Inc. is an Equal Opportunity Employer and does not discriminate on the basis of age, race, color, national origin, sex, marital status, sexual orientation and gender identity, disability, veteran status, pregnancy, or any other status protected by law.

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