Sr. Director, Product Engineering
Zelis Healthcare, LLC, Frankfort, KY, United States
Position Overview
As the Senior Director of Product Engineering, you will lead a high‑performing global team of software engineers and engineering managers within our Technology organization. Reporting to the Member Engagement & Transparency CTO, you will play a key role in delivering scalable, high‑quality solutions that power provider search, rate calculation, care alerts, and provider network insights. You will oversee both platform and service engineering teams, partnering closely with Product to execute against a product‑led modernization strategy and Powered‑By API vision. This role emphasizes strong execution, people leadership, and technical stewardship to enhance client and member experiences.
What You Will Do People Leadership
Foster a collaborative, inclusive engineering culture that values diverse perspectives and continuous learning
Provide coaching and mentorship to managers and senior engineers, strengthening leadership depth and team effectiveness
Support organizational priorities through thoughtful talent planning, development, and retention strategies
Partner with leadership to reinforce a culture of accountability, transparency, and engagement
Engineering Strategy and Execution
Translate enterprise and product strategy into clear engineering priorities, roadmaps, and deliverables
Partner closely with Product and Architecture to deliver scalable, customer‑centric solutions
Drive adoption of modern engineering practices and technologies to improve speed, quality, and reliability
Ensure strong alignment across platform and service teams to deliver cohesive, integrated capabilities
Operational Excellence
Establish and maintain engineering standards, processes, and metrics to drive consistent, high‑quality delivery
Optimize team performance through data‑driven insights, continuous improvement, and effective resource allocation
Promote cross‑functional collaboration to ensure seamless execution across Technology, Product, and business partners
Support operational rigor across global teams, ensuring effective delivery across time zones
What You’ll Bring to Zelis
10+ years of experience in Product and/or Data Engineering, with 5+ years leading teams, including managing managers
Bachelor’s degree in a related field required; Master’s degree preferred
Strong familiarity with technologies aligned to our stack (e.g., Ruby on Rails, C#, Angular, JavaScript, AWS, caching and persistence technologies)
Proven experience leading distributed teams and delivering complex, scalable systems
Demonstrated ability to drive execution of technical initiatives and support organizational change
Demonstrated understanding of cloud utilization and total cost of tech ownership
Proven track record with legacy app modernization and performance optimization
This role is instrumental in advancing Zelis’ mission to simplify the healthcare financial experience. We are seeking a leader who combines strong engineering execution with a people‑first mindset and a commitment to innovation and collaboration.
Location and Workplace Flexibility We have offices in Atlanta, GA; Boston, MA; Morristown, NJ; Plano, TX; St. Louis, MO; St. Petersburg, FL; and Hyderabad, India. We foster a hybrid and remote‑friendly culture, and all employee work locations are based on the needs of the position and determined by the Leadership team. In‑office work and activities, if applicable, vary based on the work and team objectives in accordance with company policies.
Equal Employment Opportunity Zelis is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
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What You Will Do People Leadership
Foster a collaborative, inclusive engineering culture that values diverse perspectives and continuous learning
Provide coaching and mentorship to managers and senior engineers, strengthening leadership depth and team effectiveness
Support organizational priorities through thoughtful talent planning, development, and retention strategies
Partner with leadership to reinforce a culture of accountability, transparency, and engagement
Engineering Strategy and Execution
Translate enterprise and product strategy into clear engineering priorities, roadmaps, and deliverables
Partner closely with Product and Architecture to deliver scalable, customer‑centric solutions
Drive adoption of modern engineering practices and technologies to improve speed, quality, and reliability
Ensure strong alignment across platform and service teams to deliver cohesive, integrated capabilities
Operational Excellence
Establish and maintain engineering standards, processes, and metrics to drive consistent, high‑quality delivery
Optimize team performance through data‑driven insights, continuous improvement, and effective resource allocation
Promote cross‑functional collaboration to ensure seamless execution across Technology, Product, and business partners
Support operational rigor across global teams, ensuring effective delivery across time zones
What You’ll Bring to Zelis
10+ years of experience in Product and/or Data Engineering, with 5+ years leading teams, including managing managers
Bachelor’s degree in a related field required; Master’s degree preferred
Strong familiarity with technologies aligned to our stack (e.g., Ruby on Rails, C#, Angular, JavaScript, AWS, caching and persistence technologies)
Proven experience leading distributed teams and delivering complex, scalable systems
Demonstrated ability to drive execution of technical initiatives and support organizational change
Demonstrated understanding of cloud utilization and total cost of tech ownership
Proven track record with legacy app modernization and performance optimization
This role is instrumental in advancing Zelis’ mission to simplify the healthcare financial experience. We are seeking a leader who combines strong engineering execution with a people‑first mindset and a commitment to innovation and collaboration.
Location and Workplace Flexibility We have offices in Atlanta, GA; Boston, MA; Morristown, NJ; Plano, TX; St. Louis, MO; St. Petersburg, FL; and Hyderabad, India. We foster a hybrid and remote‑friendly culture, and all employee work locations are based on the needs of the position and determined by the Leadership team. In‑office work and activities, if applicable, vary based on the work and team objectives in accordance with company policies.
Equal Employment Opportunity Zelis is proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.
Accessibility Support We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.
Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.
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