Mortgage Servicing Customer Advocate

A community-focused financial institution in Overland Park, Kansas, is seeking a dedicated Customer Service Representative for mortgage services. The candidate will manage member inquiries, resolve issues with mortgage products, and ensure high-quality customer interactions. The role emphasizes knowledge of mortgage products, effective communication, and the ability to multitask in a dynamic environment. A high school diploma is essential, with a preferred bachelor’s degree and prior call center experience. Overtime may be required. #J-18808-Ljbffr